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Website CRO Specialist
We’re a global leader in on-demand custom manufacturing, working on the frontier between software and hardware. We need our website to reflect that.
The 3D Hubs Marketing Team is a small team of expert specialists working with a minimum of oversight and a lot of freedom. We’re looking for an experienced and autonomous Website CRO Specialist to lead the development of our website, which is the face of the company and our most important asset in the customer conversion funnel.
Sound like you? Hit "apply" now!
What you'll do:
You’ll be responsible for conversion and engagement rates across the whole website, report directly to the Marketing Director, and be the scrum master for a full-stack developer and a UX/UI designer.
Your first project will be to conduct a full site audit with the Marketing Director and define a roadmap for the website.
Your long-term goal is to maximise conversion and engagement rates across multiple kinds of pages - commercial landing pages, product/service information pages and SEO content pages. Performance will be measured on the quantity and quality of statistically significant improvements to all pages.
Conduct competitor and user research through both qualitative and quantitative methods.
Work closely with our in-house Design Team to shape, wireframe and design pages.
Work closely with our Content Lead and SEO Lead, and build strong relationships with many other teams in the company, to field and define projects to improve trust and clarity on the website.
Troubleshoot and coordinate the resolution of front- and back-end issues on the website, such as broken links, outdated translations, copy update requests and tracking errors.
What it takes:
At least 5 years of experience in performance-based marketing, with at least 1 year in a CRO-specific role, and a solid understanding of modern web development.
A strategic thinker who can build a cohesive narrative across the whole website.
A very good understanding of UX/UI principles and the psychology behind how people make decisions and engage with web pages.
You know how to get inside the minds of our target audience, conducting research to understand the nuances of their personas and decision making journeys.
Fluent english speaker with a knack for writing compact and persuasive copy.
Very data-driven and excellent with marketing analytics (GA, GSC, Screaming Frog, Hotjar, A/B testing, etc.). We have a great analytics stack, you need to know how to leverage it.
Immaculate organisation, clear communication and flawless project management.
Genuinely curious about manufacturing and hardtech. You don’t need experience in it, but you have to want to learn about it or you’ll struggle to understand our customers.
Desire to develop yourself as a world-class CRO expert. If you have the drive to make positive changes we’ll put as much wind in your sails as humanly possible.
Why 3D Hubs?
Opportunity to make impact from day one in a high paced culture and accelerate our growth as we scale!
Diverse, international team of 140+ people from (30+ nationalities) growing to 200+ in the next 12-18 months
Everyone's a student and teacher with our LinkedIn learning platform, Tech hub, hacks and innovation sprints
Generous company wide Incentive plan
Makers space with all you want 3D Printing in house
Free access to Headspace meditation app
Stay fit and sign up to ClassPass and join colleagues who run, climb, cross fit
Incredible office views in the Houthavens, In - house Italian chef (50% vegetarian) with an open doggo policy for essential workers / for remote/hybrid access to all the delicious recipes or join some of the online cooking classes
Learn more about us on our Office Instagram and Careers page
Our recruitment process:
Our recruiter will have a quick chat to make sure the role is what you think it is, learn more about you and your career ambitions and cover our interview process and next step
Then we'll schedule a chat with one of our marketeers to learn more about how we do things
After that, we'll have an assignment to cover your CRO skills. The assessment involves a take-home assignment
Finally, you'll have a short talk with one of our cultural ambassadors
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
About 3D Hubs
3D Hubs is an online manufacturing platform that provides engineers with on-demand access to a global network of manufacturing services. Users can easily upload their design, instantly receive a quote, and start production at the click of a button. Founded in Amsterdam in 2013, 3D Hubs has raised over US$30 million and produced more than 6 million parts, using various manufacturing technologies, including CNC machining, 3D printing, injection molding and sheet metal fabrication