Job Properties
  • Job Type
    Full-time Position
  • Category
    Administration & Operations
  • Languages
  • Experience Required
    1 - 3 Years
  • Degree Required
    • Province
    • Date Posted
      October 21,2021
    • JSS
    • VISA
    • IMG_6430
    • Career Consultation
    • CV CHECK


    Company description:

    CTS International Logistics Corporation Limited (hereinafter referred to as “CTS International”), a subsidiary of China Chengtong Holdings Group Limited, was founded on December 14, 1984, and listed on the Shanghai Stock Exchange (stock code: 603128) on May 29, 2012.Today we have more than 90 branches in China’s main ports and economically developed inland cities, as well as Hong Kong (China), the United States, Singapore, Luxembourg, Germany, France, Italy, Spain, Hungary, the Netherlands, Belgium, the UK, Vietnam. At the same time, we have developed core businesses such as international air and ocean freight, project logistics, railway transport, third-party warehousing logistics, cross-border e-commerce logistics, aviation supplies logistics, and customs declaration & inspection.
    CTS is committed to becoming a global logistics solutions provider, we strive to develop into a world-class cross-border integrated third-party logistics enterprise with complete domestic and overseas networks, comprehensive service products, competitive platform advantages, a leading industry position and strong brand appeal.




    Job description:

    Be the voice of CTS Netherlands warehousing service. This will entail heavy customer interaction via phone and email. We will expect that your interpersonal communication skills are strong in both capacities.
    Manage customer accounts, from order receipt to delivery including order fill, transportation planning, on time delivery monitoring, exception management and supporting promotions, seasonal and new item launch management.
    1.Investigate order/invoice processing problems and facilitates issue resolution with management assistance;
    2.Keep detailed notes in our customer tracking system and be able to prioritize multiple tasks – the pace is fast and you’ll rarely be doing one thing at a time;
    3.Embrace new challenges every day. Being adaptable and flexible are critical!
    4.Follow up on items…and follow up…and follow up again!
    5.Embrace your mistakes! You’ll inevitably make a few;
    6.Help identify what we have missed;
    7.Help us build a stronger company - every day.



    Job requirements:

    1.Have 1-3 years of relevant communications based experience;
    2.Have an understanding of the value of teamwork and how teams work;
    3.Have a heightened sense of urgency, a heightened attention to detail and be able to communicate our customer offering;
    4.Complete and maintain customer account-specific records with auditor like accuracy;
    5.Must be able to work well in a self-managed team environment. This includes cooperatively scheduling work, vacation, hours and team task assignments;
    6.Ability to maintain productivity and professionalism while under pressure to meet strict deadlines and balance multiple priorities; Displays attention to detail for both accuracy and content;
    7.Judgment to resolve issues with the appropriate sense of urgency, including after standard business hours support.



    Working location: Tilburg




    Opportunity to get working visa sponsorship for candidates (KM)

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