Job Properties
  • Job Type
    Full-time Position
  • Category
    Software & Information Technology
  • Languages
    English
  • Experience Required
    Entry
  • Degree Required
    Bachelor
    • Province
      Amsterdam
    • Date Posted
      August 05,2021
    • JSS
    • VISA
    • MOCKINTERVIEW
    • IMG_6430
    • Career Consultation
    • COVERLETTER CHECK
    • CV CHECK

    User Researcher

    Full-time · Amsterdam

    Hi, we are Mollie!

    Our mission is creating a greater playing field for everyone. By offering convenient, safe and worldwide payment solutions we remove barriers for companies of all sizes to compete on equal terms.

    Your opportunity:

    You will be joining the newly formed and growing Product Design team. Together we will gain a deep understanding of our customers across Europe and support our product teams in doing user research themselves. You will own the research for a domain and lead proactive exploratory initiatives, as well as evaluative research.


    What you'll be doing:

    In close collaboration with our current User Experience Researcher, our User Experience Designers, and our Product Managers, you will investigate problems, identify research opportunities, and help grow our team’s research muscle! Your ultimate goal is to help us understand our customers and investigate our assumptions.

    We are making qualitative user research a habit and driving an insights-driven culture. We need your help with these goals:

    • Establish and structure a high-level view of our customers in your domain across multiple markets and cultures in Europe
    • Lead user research in collaboration with product teams in your domain
    • Contribute to our growing research practice

    As an incoming research expert dedicated to improving a domain, your creative thinking and collaborative work style will enhance our research discipline at Mollie.


    Imagine a Mollie...


    • Where we are driven by empathy with our customers
    • Where research is fundamental to exploration and validation
    • Where we all have the same understanding of our customers

    Meet the team!

    Deanna

    Senior User Researcher


    Jeroen

    Head of Product Design


    Jaap

    Product Designer


    Denise

    Senior Product Designer

     
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