Please note: In order to be considered, you must be enrolled in higher education for the full duration of the internship
Duration: 5-6 Months
Start date: September / October 2021
The internship assignment
The Used Car Operations Internship is a great opportunity to shape and deliver on a strategy to engineer an innovative solution to market Used Tesla Vehicles, and handle our vehicle trade-in business. In this fast-paced position, you will learn about general administrative duties and processing of operational tasks. You will work closely with a global and EMEA Used Car Operation team to address our customer’s need, concerns, requests from the field and their trainings. You will communicate many functions of Tesla’s business – including Sales, Delivery, Service, Finance and Tax and coordinate their tasks from a Used Car Operations perspective.
Learning goals & Tasks
Prepare specific used car materials, perform localized trainings to different internal teams, measure, and report your results.
Drive used car operations improvements for EMEA by identifying and developing new tools to improve operations efficiency.
Create and design trade documentation for customers
Deep dive into selected topics : legal, tax, finance questions.
Participate in executing controls for compliance and operational risks.
Communicate with leasing companies and bank to request ownership transfer and legal document (VAT invoice, settlement).
Gather information on ways to develop and implement a more robust Operations Measurement process and way of reporting.
Learn business of various markets from EMEA.
Ad hoc projects.
Active student status.
Excellent written and verbal communication skills.
Ability to work independently, detail oriented, and execution focused.
Proven record of prioritizing effectively and handle shifting priorities.
Proactive and resourceful.
Ability to work across multiple systems and platforms.
Fluent in English, a second European language (German, Norwegian, French) is preferred.