As a Transformational Change Manager, you will help to drive and support the business change activities required to underpin Shell’s IT simplification agenda. Shell is focused on aligning and simplifying IT systems to increase customer satisfaction and business value which will drive significant and ongoing change in all parts of the business, supporting the business’ growth agenda. Your role is delivery-focused and will lead IT-driven business change in a programme or project environment.
Your key responsibilities will include:
Engage with senior business and IT leaders and executives to drive the change agenda;
Lead or be a senior team member on change programmes;
Deploy measurable change management interventions and wider transformational change initiatives, usually in an Agile context;
Advise, coach, manage and mentor more junior change managers often via matrix leadership to build the capability;
Operate, with support where needed across change management, communications;
Work closely and collaboratively with other related departments, OD/OE, Internal Communications, Learning and Continuous Improvement, within Shell to deliver a comprehensive service to the business using agreed methodology;
Equip the business with the skills to better manage and sustain change.
More specifically, your accountabilities in working on a project will include:
Build or help build change management and integrated transformational change plans and manage delivery against these;
Build and manage change management deliverables and activities to a business-ready standard;
Ensure that the appropriate change management tools and methods are applied to IT projects;
Partner with other parts of the organization (IC, OD, Learning) to deliver high quality change management interventions;
Develop agile mindsets and behaviors.
What we need from you?
We’re keen to hear from IT professionals who have a bachelor’s or master’s degree, preferably in Information Technology or related course. Beyond that, we'd hope to see as many of the following on your CV:
Demonstrated knowledge of leading and managing technology-led change and technology adoption;
You have led at least 3 major end-2-end IT change projects in complex environments
Expertise in change management methods and their application;
Understanding of Agile and its impact on the management of change;
Proven track record of building strong stakeholder relationships at different organisational levels;
Able to conduct detail change impact assessments and work with the business to drive action plans;
Able to produce business-facing deliverables and activities to drive and sustain change;
Resilient and able to manage challenge and resistance;
Results-oriented, business value focused;
Confident and able to work in high-ambiguity work environment;
Excellent oral and written presentation skills.
Shell Nederland BV is a platform for international collaboration, with Shell offering direct employment to around ten thousand people in the Netherlands alone, including roughly 2,800 non-Dutch employees from around 80 countries. Diversity is key at Shell Nederland, and our employees reflect the innovation that stems from a diverse workforce. By joining Shell Nederland, you will benefit from an unrivalled industry-leading development programme that will see you tap into a pool of expert knowledge that will help propel your career. Shell Nederland is the holding company of most Shell companies operating in the Netherlands. Shell Nederland also has an advisory and coordinating role in numerous areas.
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