Education Management & Business Others Marketing and PR
3 - 5 Years
Training and Quality Manager
TaskDrive helps businesses free their sales teams from pre-sales legwork to focus on high-value activities. We specialize in high-quality lead research, outreach, and live chat.
Our skilled and trained lead researchers find the right contacts for our clients, granting their sales and marketing teams superpowers! Headquartered in the US, we started TaskDrive to free businesses from the legwork and grow their sales pipelines.
We’re looking for a detail-oriented individual who is meticulous and is able to help us in our lead generation projects.
The individual will also have to ensure that all leads pass our quality assurance check.
If you love working with data, are able to process huge amounts of data, stay focused, love performing repetitive tasks, and always a team player, you’re the perfect match!
Lead a team of talented Trainers and drive strategies to achieve desired business goals
Designs and deliver training programs effectively
Improve the talent pool by coaching them on technical and soft skills
Evaluate the talent pool on completion of a course
Identify knowledge gaps for the tutors and instructors who assist in conducting the training programs
Analyze and defines areas for improvement and provides suggestions for the same
Customizes training programs to create a competitive and excellent workforce
Define new ideas, activities, and methods to structure learning programs
Schedule, coordinate and promote training programs to internal customers.
Ensures training records and training reports are maintained and made available to stakeholders.
Understanding customer needs and requirements to develop effective quality control processes
Devising and reviewing specifications for existing processes
Lead a team of talented QA specialist and drive strategies to achieve desired business goals
Ensures Quality Department procedures, standards, documentation, and reporting are maintained, updated, and in compliance with quality performance standards.
Applies advanced skills to the position. Adapts procedures, processes, tools, equipment, and techniques to fully support the business objectives.
Candidate must possess at least a Bachelor's/College Degree, any field.
At least 5 years of working experience in the related field is required for this position.
Preferably Assistant Manager / Managers specializing in Training & Quality Control/Assurance or equivalent.
Proven experience in Lead Generation/ Lead Research and Sales Development
Knowledge of online content strategy and creation.
Excellent writing, editing, and proofreading skills.
Strong research skills.
Excellent time-management and organizational skills.
Proficient in the use of G-Suite applications especially Google Sheets.
Please attach your CV in English and apply via Manatal