work closely together with the Philips Quality Management Systems (PQMS) Markets Central team, the Market Quality & Regulatory (Q&R) Leaders and the Function Leaders. You will be working from our Eindhoven office, but working from home 2 to 3 days a week is possible as well.
You are responsible for
Deploying and maintaining Quality Management System (QMS) Training Management Systems within all applicable central Functions and Centers of Excellences of the International Markets
Supporting the businesses for building fit for purpose training curricula and creating relevant and efficient training.
Helping build a strong and innovative compliance training culture mindset
Raising awareness on training
Ensuing all mandatory training are properly set and training is executed as required
Reporting and acting on training compliance and training related KPIs
Driving compliance and/or LEAN improvements in the area of QMS training compliance
Supporting users on the Training Management System processes and associated tools
Preparing and participating in audits and Management Reviews. Supporting the Businesses during FDA, EU MDR, MDSAP and/or ISO audits
Escalating QMS issues from the markets to central PQMS team/Business Process Expert (BPE)/Business Process Owner (BPO)’s as appropriate
Evaluating efficiency of existing practices and acting accordingly
You are a part of
The PQMS Markets Central Team plans, controls and manages relevant QMS activities for all 17 Markets and Philips Services worldwide within Philips. This includes Personal Health, Precision Diagnosis, Image Guided Therapy and Connected Care. The core business of the Markets is the Sales, Marketing, Distribution, Installation and Servicing of Philips medical and non-medical devices and solutions designed & manufactured by the Business Units.
The PQMS Markets Central team consist of 30 QMS professionals mainly based in Eindhoven, the Netherlands. You will be reporting directly to the PQMS Markets Training Lead. The training administration team consists of 5 employees.
To succeed in this role, you should have the following skills and experience
Bachelor/MBO degree with at least 2 years of experience in a highly regulated company (medical device, automotive, food, pharma, defense, aerospace), working with ISO quality standards or GDP requirements (required)
Experienced with Training Management tools (in the quality field preferably) is required
Well experienced with other software tools (Word, Excel, Powerpoint and Microsoft SharePoint) is a must
Excellent organization skills and ability to operate efficiently and effectively in a matrix organization with a minimum of supervision (required)
Professional written and oral communication skills across all levels of the organization
Accurate, quality driven, superior planning, problem-solving and trouble-shooting skills with attention to detail and follow-through.
Strong customer service focus, with the ability to influence others to achieve goals and to drive change
Proficient in English
In return, we offer you
We welcome you to a challenging, innovative environment with great opportunities for you to explore.
Our benefits are very competitive and designed around your preferences:
A market conform salary
25 Days of leave and the possibility to purchase up to 20 extra days off annually
A variable bonus based on both Philips results and personal performance
Extensive set of tools to drive your career, such as a personal development budget, free training and coaching
Solid company pension scheme and attractive collective health insurance package
Opportunity to buy Philips shares and products with discount
Healthy work-life balance
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.
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