Job Properties
  • Job Type
    Full-time Position
  • Background
    Human Resources
    Management & Business Others
  • Languages
  • Experience Required
    3 - 5 Years
  • Degree Required
    • Province
      845 reviews
    • Date Posted
      May 05,2021
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    Talent Acquisition Operations Manager

    At, our mission is to make it easier for everyone to experience the world. While that world might feel a little farther away right now, we’re busy preparing for when the world is ready to travel once more.

    With strategic long-term investments into what we believe the future of travel can be, we are opening career opportunities within our People Operations team that will have a strong impact on our mission.

    This Talent Acquisition Operations Manager will be responsible for leading a range of exciting and innovative global projects that are directly shaping the future of Booking's Talent Acquisition function, as it goes through its largest change programme since the business began. From the ground up all areas of the function are being reviewed and invested in, offering a unique opportunity to lead a talented team in creating something very special.

    This individual will act as the conduit between the TA function and PMO/Analytics team. It is essential that they have a proven track record of running large scale complex global projects and change programmes across TA/HR/Diversity.

    Key Relationships:

    Reports to: Senior Manager - Recruitment Operations

    Direct reports: PMO & Analytics team

    Key Responsibilities:

    You Will:

    • Manage a global team of PM and analysts.
    • Embed a consistent project methodology across the function within an agreed target operating model.
    • Embed the new team structure and scope ensuring clarity in the execution of projects against strategy.
    • Continuous improvement (cost management, candidate experience, recruiting).
    • Ensure a compliant talent acquisition process from a data privacy (incl. GDPR), risk and compliance process.
    • Participate in companywide People and TA initiatives, projects and procedures.
    • Agree upon and deliver against agreed services, SLA’s and KPI’s, report on status and progress.
    • Ensures the development of individuals within the organisation. Coaches and directs people to allow them to achieve both organisational and individual objectives.
    • Operates as a partner to the Sr Talent Acquisition Manager and other managers in TA department, using both Recruitment and Business acumen to ensure that delivers against its objectives.


    • 5+ years of people management experience in TA Operations and project management
    • Thorough understand of data with deep TA domain knowledge
    • Proven track record of Project/Program delivery, managing portfolio and roadmaps
    • Excellent communication skills, including, influencing, coaching and mentoring.
    • Strong analytical and problem solving skills; comfortable working with large amounts of data, disparate systems and applications, and communicating data findings; experience establishing and tracking business metrics
    • Experience with Recruiting and HR Technologies, ideally Greenhouse, Workday and Zendesk
    • Ability to work cross functionally and partner with different stakeholders to impact business decisions. Ability to drive and own large change programmes.
    • Thinks strategically, creatively and manages changing priorities


    • Able to function in a fast-moving entrepreneurial environment
    • Humble yet confident, with high self-awareness
    • A strategic thinker yet focused on execution; able to roll up their sleeves to get things done
    • Self-starter with high energy and drive; fast-paced and results-driven; forward-thinking
    • Experimental, ready to learn and open to change
    • Keep the customer at the centre of everything you do
    • Data-driven
    • Good cultural and organisational sensitivity
    • Committed to building a diverse, inclusive work environment

    The Talent Acquisition team at doesn't just focus on what we do, we care about delivering the best possible experience to everyone.

    Diversity and inclusion really does matter. We pride ourselves that we have a working environment that respects every individual's contribution, creating a workplace that offers everyone the possibility to thrive and achieve their potential.

    Our aim is that our workforce reflects the rich and valuable diversity of our customers across the world. We are committed to equality opportunities and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or beliefs.

    We would really like you to contact us if you'd like to discuss any adjustments to our process that may help you demonstrate your strengths and capabilities.

    Please either call the recruiter managing this role on their direct dial +31207153473 or email

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