Location: Amsterdam (Netherlands)
Job category: IT
uniQure is dedicated to bring innovative therapies or unmet medical needs to patients. In doing so each function in uniQure is directly or indirectly responsible for the lives of patients. This responsibility should be part of our day-to-day working life by (i) living up to high quality standards and (ii) recognizing the sense of urgency in areas of high medical need.
Role & Place in the Organization
Part of the Global IT team, the System Administrator is on-site IT expert and professional, responsible for setting up and maintaining IT systems, servers and infrastructure, and based in the Amsterdam office. As System Administrator you maintain the accessibility and uptime of IT systems and services and are responsible for implementation and support of the enterprise IT-infrastructure. You ensure that all IT services are maintained to a high standard, and provide day to day support as required. You ensure that all incidents are properly addressed and make recommendations for improving the company’s IT systems. You configure a resilient and secure IT architecture compliant to regulations and company policies, to ensure the success of the business.
You initiate and execute IT Projects based on the overall IT strategy and priorities and work with IT staff, vendors, service partners, auditors and other stakeholders to ensure the right solutions are delivered, leading to better collaboration and tighter feedback loops across teams globally. The System Administrator reports to the Associate Director IT.
Key result areas (major duties, accountabilities, and responsibilities)
Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
Responsible for system security, software updates and follow change control procedures
Responsible for capacity, storage planning, and database performance
Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
Ensure that the IT environment is compliant to relevant regulatory and quality requirements.
Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
Lead helpdesk support efforts, making sure desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
Provide support to colleagues in the Lexington facilities
Participate in internal audits and audits by external groups
Communicate to vendors, support-companies and third parties
Qualifications & Skills
Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or closely related field, or equivalent experience required
3-5 years of database, system administration experience
System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus
Working knowledge of virtualization, VMWare, or equivalent (Hyper-V, IAAS Azure)
Strong knowledge of systems and networking software, hardware, networking protocols, e.g.
MS Windows, Firewalls, Radius, VPN, DHCP, DNS, Active Directory, RDS
WDS/MDT setup/configuration, Intune/SCCM, Azure AD
Office 365 ecosystem, Teams, SharePoint
Experience with scripting and automation tools (e.g. PowerShell)
A proven track record of developing and implementing IT strategy and plans
Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols including experience with Veeam backup Software
Able to execute and report on IT led projects
Customer Service oriented with attention to detail and quality
Reliable, consistent, and proactive
Ability to address multiple projects and adapt to changing priorities
Self-motivated and passionate to learn and adopt new technology and methodologies
Capable of day-to-day problem solving and taking responsibility for decisions
Experienced in resolving multi-disciplinary multifunctional process problems
Can work independently, ability to manage own workload
Able to adapt focus to changing priorities
Team-oriented and generous in sharing knowledge and enabling others
Good administration skills
Good communication skills and proficient in Dutch and English (both oral and written)
Experience in a multi-cultural international organization is preferred
Experience with working in a commercial organization
Ability to perform the essential job functions consistent safely and successfully with the European and Dutch standards
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor