Job Properties
  • Job Type
    Full-time Position
  • Background
    Management & Business Others
    Supply Chain and Procurement
  • Languages
    English
  • Experience Required
    3 - 5 Years
  • Degree Required
    Bachelor
    • Province
      1,382 reviews
    • Date Posted
      April 20,2021
    • VISA
    • MOCKINTERVIEW
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    • Career Consultation
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    • internship package

    Supervisor Ocean Export

    As a Supervisor, you will have the opportunity to support customer supply chains by helping to move their freight efficiently and effectively. In this role you will be responsible for the operational handling and follow-up of a portfolio of ocean customers and will report to Operations Manager. Your daily tasks will be 70% operational and 30% leading the team.

    Our employees thrive in a fast paced environment while working to provide best-in-class customer service and problem resolution.

    Upon starting with C.H. Robinson, you will be enrolled in training to jumpstart your knowledge of our company and our industry, help you excel in our culture, and ensure your proficiency in our systems and processes. We want you to be more than a crucial element to our customers and carriers- we want you to be a high-performing member of our team.

    Responsibilities:

    • Lead a team of 4-5 Global Forwarding Agents
    • Understand each assigned customer’s business model and how that applies to logistics needs
    • Respond to office inquiries and follow-up to ensure issue resolution
    • Collaborate with support staff, overseas offices and other third parties to ensure efficiency, continued exemplary customer service, and relationship development
    • Understand and input applicable financial components of shipments for proper billing of shipments
    • Prepare and review routine reports
    • Ensure adherence to customer SOPs, government agency regulations, and C.H. Robinson company standards
    • Perform other duties and projects as assigned

    Required Qualifications:

    • 2+ years’ experience in a similar role with involvement in team management

    Preferred Qualifications:

    • Ability to supervise staff, including delegation of tasks
    • Effective communicator with colleagues, clients and suppliers
    • Knowledge and experience with customs procedures and formalities
    • Ability to multi-task, prioritize, and manage time effectively
    • Native/fluent Dutch speaker with good communication skills in English
    • Proficient in Microsoft Office (Word, Excel, and Outlook) and using the internet
    • Knowledge or coursework in Supply Chain, Logistics and or International Business a plus
    • Hands on mentality, eager to learn, prepared to walk the extra mile

    About C.H. Robinson


    From the produce you buy, to the water you drink, C.H. Robinson delivers products to people all around the globe. We are one of the world’s largest 3rd party logistic providers. Join our diverse team to innovate, solve problems, have fun and thrive.

     
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