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Style (Housekeeping) Manager
Posting Date Dec 28, 2020 Job Number 20200931 Job Category Housekeeping & Laundry Location W Amsterdam, 172 Spuistraat, Amsterdam, Noord-Holland, Netherlands VIEW ON MAP Brand W Hotels Schedule Full-Time Relocation? N Position Type Management
Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.
Style (Housekeeping) Manager
Join us and continure t your career as Style Manager at the W Amsterdam where design, music and fashion connect to our guests and create an extraordinary dynamic for the city of canals.
Split across two unique buildings, a former Telephone Exchange building and a Bank, W Amsterdam is an intriguing design mix of heritage and contemporary where nights never end and the pulse is set high with a full calendar of exclusive W Happenings.
A magnificent icon where our guests step inside the W Amsterdam and go straight to the top and check in at our rooftop W Living Room. Experience the innovative design and luxury of our 238 stylish guestrooms, including 25 suites, three WOW suites and two lavish Extreme WOW Suites.
Get in on the fun and transform your dreams into reality. Apply now and Deliver Whatever/Whenever to our guests, Connect to the Extraordinary & Surround yourself with what’s new/next.
Located near Dam Square, W Amsterdam is right in the heart of the city, just steps from the iconic canal district with its vibrant restaurants, bars and nightlife scene and an easy stroll to the boutiques of the 9 Streets district.
As a Style (Housekeeping) Manager you will be reporting to the Director of Rooms Division and will play a vital role in the success of the operation of W Amsterdam.
The Style Manager is responsible for the short and long term planning and the day-to-day operations of the Style Department, ensuring all guest rooms, public areas and heart of house are in perfect condition according to the W standards and the original Decor & Design. Style is an essential function within W Hotels and as such you will also play a vital role in bringing to life the W experience for our guests.
The ideal candidate for this role has extensive experience in managing a housekeeping department in a high end, lifestyle kind of environment. You are passionate about the W brand and are eager to be part of the team of this exciting project. You have a natural affinity to styling trends, and are always on the lookout for what's out there in terms of design and style. You remain 'in the know' at all times. You have an eye for detail and do not accept mediocre as a standard, you always strive for perfection. You have excellent people skills and have an upbeat, positive attitude to work and life. You are creative and always think of new ways of doing things, you embrace change. Fluency English is required for this role, other languages are appreciated.
As "Talent" you represent the W lifestyle to our guests. You are the heart inside the brand - you bring it to life. We don't call W employees "Talent" for nothing. Creative. Exciting. Innovative. W Talent are naturally attracted to the Brand - they "get it"! W Talent are as unique as the brand itself, and cultivate the witty, whimsical, cool W environment. We push the envelope, raise the bar, and strive to be the best.
If you are the right candidate, you'll have an upbeat and positive attitude and you are someone who enjoys a challenge! You thrive from working in a high pressure and high volume environment and can think and act quickly if need be. You are a team player and enjoy building relationships with colleagues as well as outside of the hotel. You generally have a work hard/play hard attitude to life and you enjoy having fun at work as well!
CORE WORK ACTIVITIES
Managing Housekeeping Operations and Budgets
Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.
Inspects guestrooms on a daily basis.
Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
Inventories stock to verify adequate supplies.
Supports and supervises an effective inspection program for all guestrooms and public space.
Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
Verifies all employees have proper supplies, equipment and uniforms.
Communicates areas that need attention to staff and follows up to verify understanding.
Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.
Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.
Conducting Human Resources Activities
Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.
Schedules employees to business demands and for tracks employee time and attendance.