Finance and Economics IT Management & Business Others Marketing and PR
3 - 5 Years
Strategy Manager Business Banking
In recent years, ING has invested a lot of effort in Business Banking and reached business maturity in a number of countries. The next step involves further digitization and advancing the commercial strategy, all the while staying on top of regulatory requirements. The open position for Strategy Manager is perfect for talented project managers or experienced strategic consultant with an ambition to grow their career within ING Business Banking.
ING Business Banking
ING Business Banking focuses on business accounts, ranging in size from ‘micro enterprises’ (1 FTE) to midsize corporates. Across 7 countries in Europe, it has 2 million clients, €100 billion outstanding client lending, and €3 billion revenue. The division is led globally by Luc Truyens, with the central team consisting of 25 FTE. Their mission is to empower clients to stay one step ahead in life, by becoming the go-to place for managing and accelerating their business.
ING Business Banking has, over the past years, created a roadmap toward cutting edge value propositions for its three segments: the fully digital Easy Banking for micro businesses; the partially advisor-supported Guided Banking for larger enterprises; and the tailored Relation Banking for midsize corporates. In addition, ING Business Banking has laid the groundwork for strategic partnerships. An example is the recently announced cooperation with Amazon Germany, where businesses can apply for loans at ING through the Amazon sellers platform.
Meanwhile, new strategic challenges continue to arise. COVID-19 has put tremendous stress on the customer base, prompting a need for new financial solutions and adjusted ways of doing business. A strong focus on improved backend-IT has left room for a similar effort on the front end. The compliance requirements of Know Your Customer (KYC) are putting additional demands on the countries’ Business Banking teams, who are responsible for reviewing and onboarding clients. And the roadmap toward the new value propositions needs to be rolled out in the individual countries.
"Our role is to build trust and help in moments of need, this our clients will never forget." – Luc Truyens, Global Head ING Business Banking
The central Business Banking team is looking for a Strategy Manager to support ING on these topics. The Strategy Manager will get the opportunity to take on a position within the global organization, yet work close to the business. She or he will on the one hand support the countries in rolling out strategic initiatives such as the aforementioned new Value Propositions. On the other hand, the Strategy Manager will play a key role in running several governance cadences, such as the Quarterly Performance meetings with each country, as well as the bi-annual Business Banking Council with senior leadership. In this capacity, the Strategy Manager will act as an enabler and direct liaison to the Global Head of Business Banking.
How to succeed
To be successful in this role, the Strategy Manager needs to have excellent command over the strategy consulting toolkit (at least 4 years of experience). She or he should also have the ability to communicate effectively and use a flexible set of influencing skills. The Strategy Manager is expected to deliver on multiple projects and topics simultaneously, sometimes with cross-functional or cross-cultural teams. The strategic challenge that comes with this project portfolio, combined with the opportunity to work closely with the countries and the business, and the proximity to senior leadership, make this role a versatile and fulfilling one.
What we offer
An impactful career within an international environment that offers you every opportunity to get the best out of yourself and grow personally and professionally. A role of 40 hours and a unique offer that fits in with the times of today. We take into account your home situation and your ambitions and help you to balance work and private life. Discover yourself our employment conditions.
To give you an idea, we will tell you about the benefits of working at ING:
A salary tailored to your qualities and experience
A reimbursement for travel expenses
27 vacation days with a 40-hour working week
13th month salary
Individual Savings Contribution (BIS), 3.5% of your gross annual salary
8% Holiday payment
Personal growth and challenging work with endless possibilities to realize your ambitions
An informal working environment with innovative colleagues who strive for the very best
Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button. We are looking forward to meeting you!
The ING Group is a Dutch multinational banking and financial services corporation headquartered in Amsterdam, operating in over 40 countries. ING's purpose is to empower people to stay a step ahead in life and in business. ING prides itself as a frontrunner in digital and sustainability innovations amongst financial instructions. With around 52,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to make a difference. We hire smart people like you for your potential, not your past. Our biggest expectation is that you’ll stay curious. Keep learning. Take on more responsibility. In return, we’ll back you to develop into an even more awesome version of yourself. If you want to work at the cutting edge of what’s possible, surrounded by progressive, inspiring and supportive colleagues, there is no better place to invest your talents than at ING.