Job Properties
  • Job Type
    Full-time Position
  • Background
    Management & Business Others
  • Languages
  • Experience Required
    10+ Years
  • Degree Required
    • Province
    • Date Posted
      September 30,2020
    • Career Consultation
    • CV CHECK
    • internship package
    • Premium Package

    Stores Experience Insights Manager

    Become a Part of the NIKE, Inc. Team

    NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.

    What will you be doing?
    Sitting in the Consumer Direct Sciences (CDS) team, you will be at the heart of the digitally led Direct to Consumer business, and you will help the team make data-driven decisions that will drive performance, targeting both commercial and consumer engagement metrics. CDS Stores focus on delivering the actionable insights needed to reach our full potential across our fleet of stores. Our mission is to build unbreakable shopper relationships powered by decision-ready insights!
    Reporting to the CDS Stores Analytics Director, your areas of focus in this role will be;
    • To generate key insights to improve Nike Member experience in stores
    • Generating insights on consumer experience of new store concepts
    • Accelerating member experience of Online to Offline (O2O) services
    • Building new tools and capabilities for the business teams – Nike Stores business teams
    • Analyzing Nike Stores performance within the wider Key City location ecosystem

    Who you will work with;
    You will partner with Nike Direct Stores business teams both in identifying strategic focus for the business and in bringing a holistic understanding of future growth opportunities.
    What you will bring;
    • A minimum of 5 years' experience in retail store insights or web store insights. Omnichannel digitally led retail experience is preferred
    • Experience in analysis to drive the optimization of the consumer experience, both online and in stores
    • The ability to sift through data, identify critical information, analyze, develop hypotheses and make recommendations for functional and cross-functional business partners
    • Strong toolset skills required; business analytics/visualization tools (especially Tableau), advanced Excel, testing/optimization tools; some experience with SQL tools (in particular Databricks) and member/loyalty data is beneficial
    • Ability to build positive working relationships and collaborate in cross-functional teams
    • Knowledge and hands-on creation of key artifacts including use cases, user stories, user acceptance criteria, configuration stories, or specifications
    • Proven ability to prioritize workload, and the capabilities to lead multiple workstreams and projects
    • Bachelor's degree in Statistics, Business, Finance, Economics, Marketing, Data Science IT or a related field


    NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

    NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

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