Job Properties
  • Job Type
    Full-time Position
  • Background
    Creative and Design
    Management & Business Others
  • Languages
  • Experience Required
    3 - 5 Years
  • Degree Required
    • Province
      328 reviews
    • Date Posted
      April 09,2021
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    • internship package

    Sr Specialist Real Estate Operations

    What's the role?:
    The Sr Specialist Real Estate Operations will support Real Estate related tools and data, provide training
    and first level administration support for the Real Estate teams. This position supports the development
    and maintenance of data archives and collaboration platforms used by the Real Estate teams. The Sr
    Specialist Real Estate Operations will report to the Head of Global Real Estate Operations.

    • Lead implementation and data migration of selected Integrated Workplace Management System (IWMS).
    Manage day to day operation of IWMS and provide first level of support for RE team. Maintain strong
    relationship with IWMS provider and liaise with all relevant internal and external stakeholders.
    • Maintain Real Estate SharePoint environment for data storage and collaboration. Develop and
    implement processes around data handling and collaboration among the RE team and internal
    • Plan and build Confluence knowledge library. Provide templates and instructions for internal and
    external RE members and govern data integrity and actuality.
    • Work with relevant stakeholders within and outside of RE to build and maintain the Real Estate
    intranet presence. Cooperate with all parts of HERE to interface with RE related content, reduce
    redundancies and make sure all RE data provided publicly is always up to date.
    • Basic support of other RE related applications and environments including but not limited to:
    ServiceNow, Jira, Miro, Workvivo, EnelX, Outlook, Cisco WebEx, Tableau.
    • Support RE team as technical writer with formatting documents and presentations to comply with
    HERE standards and create professional and visually appealing results.
    • Create and maintain instructional playbooks for all RE related applications and environments.
    Support onboarding of new internal and external colleagues by managing access rights and providing
    user training.
    • Work with regional and global Real Estate colleagues to develop and maintain consistent standards
    and specification for operational excellence and project delivery.
    • Develop and maintain strong working relationships with key stakeholders (at all levels), locally,
    regionally and as needed globally, to understand customer requirements and deliver services in line
    with these
    • Complete various general tasks in line with the Real Estate deliverables, and as assigned by manager
    Who are you?:
    Minor degree or 5+ years of professional experience in infrastructural services or IT, ideally within or
    directly supporting a Real Estate function
    Fluent English (spoken & written) with the ability to develop technical documentation and end user
    training (global customers)
    Strong proficiency with SharePoint, Confluence, and MS Outlook
    3+ years of experience in administration of IWMS, ideally as part of an implementation project
    Advanced knowledge in data analytics and visualization tools like MS BI or Tableau
    High affinity for additional areas of technological expertise like databases, network technology,
    Windows and macOS environments
    Ability to interpret trends and data, and present conclusions
    Ability to prioritize, and handle multiple projects at a time.

    HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.
    Who are we?:
    HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes – from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.

    At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people’s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us. Watch Video
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