Creative and Design IT Legal Management & Business Others
3 - 5 Years
Sr Specialist Real Estate Operations
What's the role?:
The Sr Specialist Real Estate Operations will support Real Estate related tools and data, provide training
and first level administration support for the Real Estate teams. This position supports the development
and maintenance of data archives and collaboration platforms used by the Real Estate teams. The Sr
Specialist Real Estate Operations will report to the Head of Global Real Estate Operations.
Lead implementation and data migration of selected Integrated Workplace Management System (IWMS).
Manage day to day operation of IWMS and provide first level of support for RE team. Maintain strong
relationship with IWMS provider and liaise with all relevant internal and external stakeholders.
Maintain Real Estate SharePoint environment for data storage and collaboration. Develop and
implement processes around data handling and collaboration among the RE team and internal
Plan and build Confluence knowledge library. Provide templates and instructions for internal and
external RE members and govern data integrity and actuality.
Work with relevant stakeholders within and outside of RE to build and maintain the Real Estate
intranet presence. Cooperate with all parts of HERE to interface with RE related content, reduce
redundancies and make sure all RE data provided publicly is always up to date.
Basic support of other RE related applications and environments including but not limited to:
Support RE team as technical writer with formatting documents and presentations to comply with
HERE standards and create professional and visually appealing results.
Create and maintain instructional playbooks for all RE related applications and environments.
Support onboarding of new internal and external colleagues by managing access rights and providing
Work with regional and global Real Estate colleagues to develop and maintain consistent standards
and specification for operational excellence and project delivery.
Develop and maintain strong working relationships with key stakeholders (at all levels), locally,
regionally and as needed globally, to understand customer requirements and deliver services in line
Complete various general tasks in line with the Real Estate deliverables, and as assigned by manager
Who are you?:
Minor degree or 5+ years of professional experience in infrastructural services or IT, ideally within or
directly supporting a Real Estate function
Fluent English (spoken & written) with the ability to develop technical documentation and end user
training (global customers)
Strong proficiency with SharePoint, Confluence, and MS Outlook
3+ years of experience in administration of IWMS, ideally as part of an implementation project
Advanced knowledge in data analytics and visualization tools like MS BI or Tableau
High affinity for additional areas of technological expertise like databases, network technology,
Windows and macOS environments
Ability to interpret trends and data, and present conclusions
Ability to prioritize, and handle multiple projects at a time.
HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.
Who are we?:
HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes – from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.
At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people’s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us. Watch Video