Management & Business Others Marketing and PR Media
1 - 2 Years
Sr. Project Manager
Role: Senior Project Manager
Working in partnership with our client, the Senior Account Manager is responsible for the planning and account management of all creative work (both in-scope and Out-of-scope), making the best use of all our creative resources both on and off-site in partnership with the Project Manager and on-site studio team. As an on-site lead, the role is required to build strong collaborative relationships with clients both in London and globally, as well as manage the onsite team to create a first-rate client experience and outputs.
The Senior Account Manager works proactively, understanding marketing strategy and ensuring that clients across multiple different business areas are working together to create consistency in all outputs. Working in a global remit, the role needs to understand transcreation and production with ease as well as the many local nuances that come with this.
THIS ROLE IS RIGHT FOR YOU IF...
You are someone who likes to work in close collaboration with clients and brands. You are entrepreneurial and relish the opportunity to be a part of something new and dynamic.
ABOUT THE TEAM YOU WILL BE JOINING
You will be a part of the on-site team
WHAT YOU WILL BE DOING IN YOUR ROLE
Work in true collaboration with and be responsible for Brand Guardianship on their projects to ensure that the client experience is as positive as possible.
Management of and running of creative and studio team. Day-to-day resource/freelance decisions
Line management of the on-site team.
Ownership of process and systems re-engineering for delivery of assets
Feed into milestone project plans and ensure that this is communicated internally and externally
Interpreting/consolidation of client briefs, setting and managing project timelines, briefing projects internally & externally, ensuring all output meets client requirements, has been through QC, and is approved and on-brand before released to the client.
Strong understanding and experience with transcreation and localization process (including print, video, and digital).
Supporting the AD with handling issues of escalation/resolutions, pre-emptying these, managing all resource requirements, escalating potential issues + bottlenecks where necessary.
Assist with financial management and understanding, ensuring work is billed correctly and timely. Working with the AD on account profitability.
KPI monitoring of the account
Help with account growth & client development; developing, maintaining, and growing client relationships, plus identifying new opportunities.
Internal commercial understanding: Retention of account, increase in revenue, high client satisfaction scores, improved internal processes
WHAT SKILLS WILL HELP YOU BE SUCCESSFUL
Excellent client engagement skills with the ability to proactively organize and
influence clients and build strong and effective working relationships.
At least 4 years in an agency environment
Strong team player and able to demonstrate excellently
interpersonal/communication skills with a pro-active approach.
Strong client-facing and presentation skills, ability to inspire and lead
A commitment to high-quality output and service, with an eye for detail.
Strong project management and organizational skills, ability to multi-task a
Good analytical and numerical skills.
Able to handle challenging situations and act appropriately.
Good negotiation skills and ability to close deals quickly.
Team player with a strong work ethic and ability to adapt to and drive change.
Strategic thinker and able to think analytically at a detailed level.
Ability to strongly influence those outside direct control for positive
Displays respect to all colleagues and encourages this behavior in own team.
Manages conflict positively and assertively for the best outcome.
The ability to manage and develop junior team members.
Relevant experience in:
ABOUT OUR COMPANY
Lots of agencies say they're different. OLIVER is.
OLIVER believes that agencies work better inside a brand's organization; delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions.
Established in 2004, our model is now driven by over 2000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming.
We are a company built on our values, we have given you a brief overview below but would love to tell you more.
Be Ambitious to succeed
Be Imaginative to push the boundaries of what's possible
Be Inspirational to do groundbreaking work
Be always learning and listening to understand
Be Results-focused to exceed expectations
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.