Established in 1996 in Amsterdam, Booking.com has grown from a small Dutch start-up to the third largest e-commerce company in the world. Booking.com is the largest business within Booking Holdings (NASDAQ: BKNG) and accounts for the vast majority of Booking Holdings’ total revenue. Booking Holdings is a leading Fortune 500 e-commerce conglomerate with a market cap of approximately $80 billion.
With a mission to make it easier for everyone to experience the world, Booking.com invests in digital technology that helps take the friction out of travel. Booking.com connects travellers with the world’s largest selection of incredible places to stay, including everything from apartments, vacation homes, and family-run B&Bs to 5-star luxury resorts and even tree houses. The Booking.com website and mobile apps are available in over 40 languages, offer more than +28 million total reported listings, and cover +140K destinations in +200 countries worldwide.
Booking.com is currently looking for a world-class Sr Managing Counsel - Procurement professional to join the Legal & Public Affairs department (LPA) and be responsible for creating and implementing a commercial procurement strategy, working hand in hand with the commercial procurement function, and with legal counterparts across the business.
The goal of the Sr Managing Counsel - Procurement will be to identify, prioritise and support the procurement requirements of the business, negotiating significant commercial agreements on behalf of the company. As an individual contributor, the role is very hands-on, embedded in the business and working closely with the Procurement, Strategic Partnerships and Products teams.
The Sr Managing Counsel - Procurement will partner with their key stakeholders to understand the function’s priorities and ensure that the negotiations that are key to the business are managed with strong legal and commercial guidance. As Sr Managing Counsel - Procurement, you will be able to demonstrate deep subject matter expertise in IT, software, tech and a range of other procurement agreements. Alongside significant experience in analysing the commercial and legal realities of a business such as Booking.com, translating them into actionable ways to support fast paced and innovative business growth, through process improvements, creating playbooks, and delivering excellent commercial support and advice.
The Sr Managing Counsel - Procurement will also be relied upon to support across a wide range of other internal facing business areas including ad hoc real estate and occupational matters, marketing, internal travel and events together with providing indirect support to other legal functions including privacy and compliance.
The ideal Sr Managing Counsel - Procurement will be adept at unlocking challenges and finding innovative solutions to move commercial agreements forward. You will have strong experience in negotiating and drafting to a very high standard, to be clear, commercially and legally appropriate and with the company’s best interests at the core.
The role will be global in scope, so you will have a truly international perspective and be capable of sourcing, critiquing and managing input from a range of internal and external stakeholders to form a view and instruct even outside of your direct experience. This role is a critical component in enabling the company to negotiate and enter into the commercial agreements that are a vital contributor to Booking.com’s continued growth, innovation and success.
N.B. This role is based in the Netherlands.
As the Sr Managing Counsel - Procurement you are responsible for:
Drafting and negotiating clear and commercially appropriate legal agreements with commercial counter-parties and strategic partners, within the agreed parameters and guidelines
Continually reviewing and assessing our precedents and guidelines to ensure that we are being innovative and bold, whilst recognising the agreed risk appetite
Analysing precedents/case law and proposed and existing laws and regulations that may impact the commercial contracting agenda, and facilitate the implementation of any changes necessary to maintain in compliance with regulatory requirements
Demonstrating a collaborative approach to getting the job done, drawing on technical specialist support from other members of the Legal & Public Affairs team and with a range of stakeholders both within the business and externally
Managing external counsel where needed and constantly look for opportunities to improve ways of working/process/controls
As a senior member of the team, foster collaboration and encourage best practices in ways of working and knowledge sharing
Being well structured, clear and organised, with an ability to prioritise and drive progress within a very fast paced environment
Relying on your legal and commercial expertise and your knowledge of the business’ imperatives and realities to create a clear, aligned and documented set of parameters and guidelines within which the legal team and it’s clients shall operate
Leading the creation and implementation of innovative, efficient and scalable ways of working to facilitate sustainable business growth
The ideal Sr Manager - Legal Operations will have:
8+ years hands-on experience in a reputable law firm or in-house team with an EU, UK or US law degree (mandatory)
Experience in negotiating commercial agreements; specifically in IT / tech (including IT services, SaaS, software support and integration, software development, managed services and outsourcing agreements) is mandatory
Negotiation training (a benefit)
Excellent attention to detail with fantastic drafting skills
A professional and collaborative approach alongside excellent organisational and project management skills; a keen ability to meet deadlines, prioritising appropriately
Adept at working cross functionally, and with internal and external stakeholders; excellent communication and interpersonal skills to effectively communicate on complex issues with colleagues and stakeholders at all levels of the organisation
The ability to swiftly interpret and analyse complex areas of law, to be able to partner effectively with the business and create innovative and commercially and legally sound solutions
Able to demonstrate commercial awareness and understanding of the business requirements
A high standard of knowledge and use of Microsoft Office applications (Word, PowerPoint, Excel) and Google Suite (Google Sheets, Google Docs)
Native or fluent English speaking and writing skills
Further skills we are looking for:
Aligning with Booking.com’s Values (Think Customer First, Succeed Together, Own It, Learn Forever, Do the Right Thing)
Being curious, flexible, and a creative & pragmatic problem solver
Confident yet collaborative
Ability to influence stakeholders across all levels within the organisation
Being proactive, resilient and having the drive to get things done
Having sound judgement and the ability to see the big picture and simultaneously appreciate the details necessary to operationalise the strategy
Having the courage to take positions and make tough judgment calls
Being a team player, self aware and a good listener - a diverse group will always find the best solution!
Ability to move with agility, prioritise workloads and meet deadlines
Forward thinking with an interest in emerging issues in legal and policy
Booking.com ensures equal employment opportunity to all employees and applicants. All qualified applicants will receive consideration for employment without regard to age, ancestry, colour, family or medical care leave, gender, gender identity, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex, pregnancy and childbirth, sexual orientation, or any other characteristic protected by applicable laws and regulations. We aspire to have a workplace that reflects all of the diverse communities we serve and we welcome and encourage candidates from all backgrounds and experiences to apply for roles on our team. We work to cultivate an inclusive culture in which all of our employees can be their authentic selves.
Why join the Legal & Public Affairs Team now?
Booking.com’s Legal & Public Affairs team is on a transformational journey at a transformational time for e-commerce and travel (think: growth, innovation, changes to how we operate); you will have an opportunity to actively shape the Department’s future. The Legal & Public Affairs team is also a critical part of the enablement of Booking.com’s strategy of the Connected Trip (a travel experience that includes not just accommodation, but also transportation, attractions, experiences, payments, flights etc).
This is a journey that requires close business and Legal & Public Affairs partnerships to redefine our business model, navigate complex regulatory environments, build new products, and negotiate increasingly elaborate commercial deals, among other important projects our teams get involved every day. To tackle this mission, it all starts with a strong team passionate about growing Booking.com in an ethical and sustainable way!
Who we are
To match our global footprint and the array of challenges we face, we are proud to highlight the diversity that exists across this group. We are a team of approximately 70 professionals - representing more than 20 nationalities - with lawyers qualified in many different countries, as well as non-lawyers with public policy, economics, compliance and risk backgrounds. Our team’s previous experience spans across a multitude of industries with team members having worked for major global companies (including Uber, American Express, Airbnb, Amazon, Google, Nokia), tech and other startups, government entities (e.g., the Dutch Competition Authority), and reputable international law firms (e.g., Hogan Lovells, Freshfields Bruckhaus Deringer, Baker Mckenzie), and Public Affairs firms (e.g., FTI Consulting, FIPRA, Brunswick).
In addition to our day-to-day work, we actively seek opportunities for our team members to engage in the wider global legal and public affairs communities through speaking engagements, training programs, and association memberships. Some of our lawyers are Board members of Consumer Law associations, Competition Law associations, Privacy associations, etc. We also believe in actively engaging with stakeholders to share our insights on policies affecting the travel experience and how travel tech innovations can fuel the digital transformation of the travel industry. For example, we recently launched Booking.com’s Public Affairs blog, where we publish our position on key policy issues (A World Worth Experiencing).
As a team, we believe in:
Integrating with the Business and Legal having a “seat at the table”: we are decision makers that can have a real impact on Booking.com’s future
Booking’s mission of making it easier for everyone to experience the world. Travel helps people become more open minded, curious and flexible
Allowing members of our teams to experience different areas or, if they want to be specialists, give them the tools to become more effective in their jobs
Providing holistic legal and public affairs advice; our team should not work in silos
Always looking for better ways of doing things, improving our Legal Operations function, innovating and exchanging best practices
Accepting that it's OK to make mistakes as long as we learn from them
Having a sense of humour and having fun working together; we are a team that likes to collaborate and share in joys and challenges together!