Job Properties
  • Job Type
    Full-time Position
  • Category
    Tourism, Recreation & Event Management
  • Languages
    English Dutch
  • Experience Required
  • Degree Required
    • Province
    • Date Posted
      August 12,2021
    • JSS
    • VISA
    • IMG_6430
    • Career Consultation
    • CV CHECK

    Shiftleader Receptie

    Open to adventure Hello to the go-getters, early-risers, the riders and the party lovers. Hello to the movers and shakers, to the real deal finders. Hello to the young and the young at heart, the daring, the street smart. Who can make anywhere their home, while embracing the unknown. Hello to those who find adventure in the everyday And when the night comes, a sweet dream of their stay. We are the Smart Basecamp for In & Out Adventures The ibis budget Amsterdam City South is looking for an Front Office Allround Shiftleader to join the team. Who are we? The ibis budget Amsterdam City South is a modern, 314 bedroom hotel, offering accommodation for up 800 people, serves breakfast and has a fun game-room area. We are located in Amstelveen, just between the Amsterdam Buitenveldert and the Amstelveen Stadshart. !! Really important for you to know: the tram stops in front of the hotel, it is easy accessible by bike and as a team-member you will have free car parking! What will you do in the role of Allround Shiftleader? In the role of Allround Shiftleader you will be the person in charge during your shift, ensuring a smooth and safe running of the hotel operation. In this role you will be reporting to the Operations Manager. What does this look like: You will plan your shift, conduct a thorough handover to your team and anticipate on the unexpected You will check & prepare the daily arrival list and you support your colleagues with their duties You will welcome guests and ensure a warm, friendly and efficient service both by yourself and by your team on duty You interact with guests during their stay and resolve any queries or issues guests may have You monitor and respond to online guest feedback During the morning-shift you will oversee the breakfast service and make sure the team is fully informed on and ready for the breakfast You will undertake a duty round and complete the reporting accordingly You will drive hotel revenues by upselling and cross-selling and motivate your colleagues to do the same You have a good working knowledge of all services and facilities of the hotel to assist guests and colleagues where needed You will make sure the team on duty works in a safe manner and in a safe environment.
    Who are we looking for? Needless to say, being service minded & pro-active is essential for this role. And further: You like working in a team and you enjoy taking on responsibility You are innovative and thrive in a busy environment You gained experience in a similar role for at least 1 year You are fluent in English, have a good understanding of Dutch and preferably in 1 additional language You enjoy sharing your knowledge and experience and you coach your colleagues to become confident hospitality stars You preferably have a good working knowledge of the FOLS PMS system (ACCOR) It will be an advantage if you previously gained working experience within ACCOR You need to be able to travel to and from the hotel between 06.45 and 23.30hrs Together with your colleagues, you ensure a good working atmosphere so that you can get the most out of yourself and your colleagues What do we offer to you? Working within a growing organization where you can continue to develop and grow yourself Competitive salary, travel allowance when work-home travel is more than 5 kilometer Free parking Working in an enthusiastic & divers team Unique experience to work within a group of different hotel brands With your ALL Heartists Card you can book rooms at a special rate in any Accor hotel worldwide. ibis budget Amsterdam City South is part of the Accor brand which has more than 5000 hotels worldwide. The ibis budget Amsterdam City South if part of the Borealis Hotel Group and is managed by Interstate Hotels & Resorts. Interested? Hit the apply button and send us your CV and personal pitch!
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