Job Properties
  • Job Type
    Full-time Position
  • Background
    IT
  • Languages
    English
  • Experience Required
    3 - 5 Years
  • Degree Required
    Bachelor
    • Province
      905 reviews
    • Date Posted
      April 23,2021
    • VISA
    • MOCKINTERVIEW
    • IMG_6430
    • Career Consultation
    • COVERLETTER CHECK
    • CV CHECK
    • internship package

    Service Process Manager

    Service/Process Manager | ITIL 3/4 | Delivery | Services | Planning | Security | PMP | Prince2 | ServiceNow

    Organisation

    The client is an Asian market leader within the financial services industry. They have offices around the globe in more than 50 countries. You’ll be part of an international atmosphere and a professional and dynamic culture. They are looking for grow strongly in their Amsterdam office.

    Profile

    In this role you will provide strong tactical skills in designing, implementing monitoring and continuously improving all aspects of IT Service Management in line with agreed procedures, service standards and business requirements of the client. The role is twofold, in the first period you are mainly working on a tactical level to set it up from scratch. Once set up, your position will slowly turn into a functional position.

    Coordinating workplace specific projects in combination with managing and communicating with suppliers and consultation with stakeholders. Developing business analyses / cases, drawing up functional designs. The IT Services is responsible for the Service Management capability to ensure efficient and effective delivery of IT Services, in line with the business requirements. The Service Desk function is also part of IT Services.

    What you get

    • Salary up to a maximum of 73 k per year
    • Bonus equal to 20% of your annual salary
    • Retirement
    • Training budget
    • International working environment

    Apply directly for this vacancy

    If you are interested in the position of Service/Process Manager, click 'apply now' to forward an up-to-date copy of your CV, or call us now. For questions, please reach out to Ali robbat. You can send an e-mail to ali.robbat@hays.com or call +316 52 888 185. If this job is not quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
    #1041934
     
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