Job Properties
  • Job Type
    Full-time Position
  • Background
    Finance and Economics
    Management & Business Others
    Other Science and Tech
    Supply Chain and Procurement
  • Languages
  • Experience Required
    3 - 5 Years
  • Degree Required
    • Province
      292 reviews
    • Date Posted
      April 16,2021
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    • internship package

    Service planning expert


    Sourcing & Supply Chain Management (S&SC) – Product Lifecycle Management(PLM)– Service Planning Expert

    ASML – the world’s leading provider of lithography systems for the semiconductor industry

    Activity:Supply Chain Management
    Location: The Netherlands, Veldhoven

    Are you challenged by?
    • Translating qualitative and quantitative data into intelligence and insight to manage our new product service cost vs spare part and tooling availability?
    • Analysis of complex puzzles, data enrichment, contribution to scalable solutions, forecasting and consultancy
    • Being part of our new Sourcing & Supply Chain department
    • Work in cross sectoral teams.
    If yes, join the S&SC PLM department as Service Planning Expert

    Job Mission

    The Service Planning Expert is responsible to contribute and provide stocking proposals of spare parts and tools whilst balancing material availability vs cost of service. This is done in a context of low volumes and with limited data availability, hence the value of the usage of expert/user insights.

    Job Description

    • Support/lead approval of budget release and approval of spare stocking strategy in the field. Balancing the need to meet customer service level agreement vs. risk of obsolescence due to potential re-designs.
    • Participate in stocking update cycles by reviewing model output and enriching with qualitative Development & Engineering knowledge. Taking historical usage, expected usage, install base growth, sequence duration, product specific parameters into account to ensure proper safety stock and re-order points.
    • Drive/lead improvements via lean methodology.
    • Advice in service planning decisions during Bill of Material Change process. Applying a wide range of procedures about what needs to be done in specific situations using established frameworks and select appropriate route via own judgement.
    • Ad hoc support in calculations used at the beginning of the product generation process. This involves first forecast of tools expected for a new product to determine if high volume targets can be met.
    • Ad hoc support/lead to ensure a proper spare (parts and tools) list during detailed design phase.
    • Ad hoc support in handover of budget and spare planning responsibility at release for volume moment to CSCM sub sector.
    • Provide insights regarding quantitative and qualitative developments by means of basic periodical and ad hoc reports/analysis.
    • Specify, (co)develop, use and maintain instruments like procedures and work instructions regarding Service Planning.
    • Build and maintain a network and represent PLM interests towards stakeholders within and outside PLM and S&SC.


    MSc in Industrial Engineering or Supply Chain / Logistics


    • MSc with work experience between 2-5 years
    • We are looking for a professional with adequate knowledge in methods and techniques used in Service Planning; and have profound knowledge of the theoretical background.
    • Experience in planning, logistics processes and quality in a high-tech, low-volume environment, ramping-up new products is a pre
    • Experience in process development and IT related automation of processes is a pre
    • Experience in modelling in MS Excel is a pre

    Personal skills

    • Manage complexity, with customer focus
    • Being resilient and instill trust
    • Pragmatic, analytical, structural and translate into scalable solutions
    • Good social and communication skills in English; collaborates and persuades
    • Affinity with a technical environment

    People are our single most valuable asset. In product life cycle management, our management team works with our team members to help develop both their hard and soft skills through dedicated training programs. We keep an eye on their progress through a transparent training matrix dashboard.

    You are more than willing to go that extra mile; to develop yourself, our department and last but not least our service planning competence. Are you eager to enrich models with structured qualitative knowledge or new forecasting parameters? Are you the talent we are looking for?

    Context of the position

    Sourcing & Supply Chain Management (S&SC) is responsible for all inbound and outbound flows to and from the factory. The holder of this position reports to the Manager Product Lifecycle Management in EUV and will be allocated to various projects. The team consist out ~12 persons of which 3 are Service Planning Expert. Strong interfaces exist with Development & Engineering Parts and Tools teams and regular supply chain departments such as Customer Supply Chain Management. We hire for our new EXE5000, NXE3800 products and large upgrades mainly.

    Other information

    Only applications via the system will be taken into procedure.

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