Job Properties
  • Job Type
    Full-time Position
  • Background
    Management & Business Others
  • Languages
  • Experience Required
    10+ Years
  • Degree Required
    • Province
    • Date Posted
      November 22,2020
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    Service Integration Manager

    Date: Nov 19, 2020

    Location: Arnhem, NL

    Company: AkzoNobel

    AkzoNobel has a passion for paint. We're experts in the proud craft of making paints and coatings, setting the standard in color and protection since 1792. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. Headquartered in the Netherlands, we are active in over 150 countries and employ around 34,500 talented people who are passionate about delivering the high-performance products and services our customers expect.

    Job Purpose

    Would you like to develop yourself into one of our future leaders? Join our international, multicultural, diverse, open and ethical company. We are looking for a

    Service Integration manager

    This is a key position in the IT Operations management team, and a good stepping stone in growing your career as an IT leader.
    You will report to the global director IT operations, and lead a small but dedicated team of professionals who are globally responsible to
    simplify, standardize and automate our processes in an end-to-end service environment (first and foremost in our global ServiceNow platform).

    Key Accountabilities

    You should be able to demonstrate affinity with the domain of IT process design & implementation, but not necessarily need an extensive track record.
    Moreover we seek for the right combination of skills, to help & grow the team you lead, and work with our strategic partners (a.o. HCL, TCS, ATOS, Orange)
    to drive end-to-end process integration to the next level.

    Your team is leading a.o.:

    • the accurate change, test and release of all ITSM (IT Service Management) processes within IT
    • the implementation of our global IT operating model in our end to end service chain (including our strategic partners)
    • the effort to drive a positive IT user experience of our 30.000+ colleagues
    • the management & communication of our global Service Catalogue
    Experience & Qualifications

    AkzoNobel is not hiring for a position, we hire for a career. Hence the ideal candidate clearly demonstrates growth potential.
    We seek an ambitious talent, a good communicator able to connect & report to both business- and IT management in a crisp and clear manner, a team leader with oversight and the ability to keep track of many activities in parallel, and manage these to deadline.

    The position is based in our Amsterdam global HQ to ensure a proper connect to senior management, yet some of your team members work from other locations, so you need to be able to lead from a distance, and ensure a coherent team dynamics.

    AkzoNobel is fond of a diverse workforce, hence it is in your advantage if your profile adds to our diversity.

    Become part of an outstanding company

    AkzoNobel is consistently rated as one of the top employers in The Netherlands. You will join a company that is committed to achieving real sustainability. At a personal level you will also benefit from:
    • a competitive salary with an above average number of annual holidays;
    • participation in the AkzoNobel pension plan;
    • travel expenses to and from work
    • opportunities for education that will help you to grow beyond this role

    More information and how to apply

    We welcome your online application via, ref. 5367. Only online applications including resume and cover letter will be considered. If applicable, is essential that you have a visa that allows you to work in the Netherlands. If you have any questions, please contact Jan-Kees Stout, Senior Talent Acquisition Partner, +31615098839

    An employment screening may be part of the selection process.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

    Requisition ID: 5982

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