Job Properties
  • Job Type
    Full-time Position
  • Background
    Other Science and Tech
  • Languages
  • Experience Required
    10+ Years
  • Degree Required
    • Province
    • Date Posted
      October 26,2020
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    Senior Quality Manager

    Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $25 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them. Our global team of more than 75,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon. For more information, please visit

    Q&R is a multi-disciplined team with objective input and expertise in Quality systems, business process excellence, structured problem solving, Environmental Health & Safety and regulatory compliance. We support our brand with regard to fulfilling customer needs, compliance to legislation and industry requirements and helping the organization to quantify and define what quality, compliance, and safety is to Perfect Quality System Health, Perfect Design, Perfect Order and Perfect Service, by monitoring and driving improvements through a structured operating rhythm.

    Key Responsibilities for multiple EU sites

    • Drive Customer satisfaction by serving as the primary liaison on quality for both internal and external suppliers, customers and stakeholders.
    • Support the organization with strategy deployment and KPI leadership management.
    • Own, measure and improve core QA processes (e.g., Internal Audit, CAPA, Non-conformity, complaint processes).
    • Ensure integrity in the documented Quality and Environmental Management system.
    • Support the principle elements of Lean leadership (e.g., Daily Management / Accountability, Discipline and Leader Standard Work).
    • Track and report on process quality trends, closely work with other stakeholders to track and report on product quality trends.
    • Employ quality techniques to aide multiple sites in management of problem solving.
    Minimum Qualifications
    • 10+ years of quality and regulatory experience working in an ISO 9001/14001 environment.
    • Trained in Lean Sigma/Six Sigma processes
    • Experience working in high-tech environment, and specifically capital equipment.
    • Bachelor’s engineering Degree or equivalent experience in a technical/scientific field.
    • Effective and persuasive communicator with the ability to effectively convey ideas to all levels of management.
    • Be hands-on and ready to roll up the sleeves to fill in where required in meeting the site or departmental objectives.
    • Ability to travel domestically approximately 25% of the time.

    Diversity in our teams is an important element to create an effective and challenging working environment. Integrity, Intensity, Innovation and Involvement are key characteristics that we expect of all that are part of our community. If you are challenged by this position or first want to know more about it, you are highly encouraged to respond to this vacancy. This will enable us and you to find out whether you might be the colleague that we are looking for and providing you the opportunity to grow and develop yourself with our combined contributions to the mission for our customers.

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