Job Properties
  • Job Type
    Full-time Position
  • Background
    Management & Business Others
  • Languages
  • Experience Required
    10+ Years
  • Degree Required
    • Province
      831 reviews
    • Date Posted
      March 05,2021
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    Senior Project Manager – Pega Program Delivery Manager (Global CS)

    The Senior Project Manager is responsible for the governance and project management of initiatives within the CS Innovation & External Capabilities Department. The Senior Project Manager role will partner with the various teamsto support, and proactively work with them, to facilitate the work occurring between them and the business units and centralized functions. They will help the teams to scope and plan the projects by helping to document the project goal, KPIs, roadmap and main deliverables.

    The Senior Project Manager will ensure that the projects of CS Innovation & External Capabilities Departmentteams are managed in a consistent manner, whilst working with the business units & central functions within to build engagement and where needed governance over decisions needed for work to be signed off. In some cases, the role requires dealing with external vendors and managing external stakeholders.

    The Senior Project Manager will also help the different teams to mitigate the project risks and dependencies to make sure there is progress towards the project's milestones.

    First and foremost, the Senior Project Manager will ensure the team's roadmaps/plans focus on agreed business priorities, dependencies and strategies – designed based on data and business needs, and deliver against the shared objectives & goals.


    Own the successful delivery of the end-to-end project lifecycle

    • Manage and develop a small team of Project Managers in Amsterdam according to’s leadership principles.
    • Apply structured methodology to and lead project/change management activities
    • Own the successful delivery of the end-to-end project lifecycle
    • Lead independently low / medium complexity projects with global impact (cross-functional) driving them through execution, analysis, recommendation and implementation
    • Apply change management processes and tools to create a strategy to support adoption of the changes required by a project or initiative.
    • Engage and influence stakeholders at all levels inside and if required outside of the organisation: work collaboratively with business unit partners and corporate support teams to drive enterprise strategy execution and partner on segment or functional strategy projects
    • Communicate project insights and recommendations across all stakeholders
    • With limited supervision, identify, define and scope the opportunities
    • Drive the Project scoping and Planning by helping to document the project goal, KPIs, roadmap and main deliverables
    • Track and report progress; Creates clear planning documents together with involved departments
    • Ensure a project closing and correct handover to Business as usual
    • Ability to work and productively interact with different stakeholders up to Director level


    Experienced senior project manager with 5-8 years with a proven track record in managing the full end-to-end project lifecycle educated to degree level.

    • Solid familiarity with project/change management approaches, tools and phases of the project lifecycle
    • Ability to lead multiple low /medium complexity projects or portfolio of projects
    • A solid understanding of how people go through the change curve and the change process
    • Ability to establish and maintain strong relationships (both within a team and with wider stakeholders)
    • Ability to work effectively and influence up to Director level
    • Effectively communicate in small/medium groups; Strong influencer in 1:1 and small groups
    • Flexible and adaptable; able to work in ambiguous situations and under pressure
    • Organized with a natural inclination for planning strategy and tactics
    • With limited supervision, ability to use quantitative and qualitative data to drive decision making
    • Strategic thinking, able to contribute to long term vision
    • Strong Problem solving and root cause identification skills
    • Basic business acumen and understanding of organizational issues and challenges
    • Experience with large-scale organizational change efforts is an advantage
    • Knowledge of similar industries and/or business projects is an advantage.
    • PMP or Agile Project Management or equivalent certification is preferred.
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