Senior Product Manager - Search and Recommendation - Accommodations
It wasn’t so long ago that booking a trip to see the Eiffel Tower, stroll down New York’s iconic Madison Avenue or feel the sand between our toes on Copacabana Beach was simply a matter of a few taps on our smartphone. In fact, that’s what we do at Booking.com. We make it easier for everyone to experience the world. And while that world might feel a little farther away right now, we’re busy preparing for when the world is ready to travel once more.
Across our offices worldwide, we continue to innovate. To solve for some of the most complex challenges in travel and technology, and to plan for the exciting developments that lie ahead. With strategic long-term investments into what we believe the future of travel can be, we are opening up new career opportunities that will have a strong impact on our mission. We are united in the belief that our very human desire to explore the planet’s beauty and discover more about other people and cultures will endure. The world is waiting for us. Together, we will be ready.
With over 1.6 million room nights booked every day, accommodation represents the largest share of our business. We are responsible for driving accommodation growth, with clear ownership of all marketing, product and supply related to accommodations. Our mission is to deliver the best customer experience and most diverse selection of properties all around the world. We are working towards creating the ultimate travel experience, building and improving great products for both travellers and the accommodation partners.
To help us accelerate on this journey, we are looking for a seasoned Senior Product Manager to join our Search team that sits at the heart of our Accommodation business. We are responsible for empowering millions of travellers to discover the best accommodation for their next trip worldwide. As the product lead in this area, you will get to define and execute the product strategy and roadmap to build the next generation of our Search and Recommendation products and improve the search experience for millions of travellers. You will play a central role in blending state of the art research on information retrieval, recommendation systems, and personalization with cutting edge engineering and innovative design patterns to help travellers find their perfect stay and deliver outstanding customer experiences. You will closely partner with extraordinary talent across engineering, design, data scientists and marketing, to create an industry leading travel search experience!
Engage with product, analytics and user research teams to identify travel search and recommendation related user needs across the globe
Be the voice of the customer and driving force behind product innovation and impact
Build relationships with stakeholders across the organization and be the champion of ML driven product development among colleagues
Take full ownership of your product areas including prioritization, short term vs long term planning, success metrics, brainstorming with data scientists on ML models and deep dives with engineers on technical trade-offs
Empower and collaborate with your team to unlock their full potential
5+ years of Product Management and Applied Data Science experience
Ideally hold experience in the areas of AI / ML products and are adept at knowing when and how to use those technologies to build Product and solve User Problems at scale
Prior Experience working in the Search and Recommendation space on topics like Information Retrieval, Relevance, Bandits, Ranking and Recommendation algorithms in e-commerce / two-sided marketplaces would be an advantage
You are an excellent communicator, love storytelling and able to influence and collaborate with stakeholders at all levels
Demonstrated ability to translate strong user empathy and understanding of user needs and pain points into something tangible that people love
Hands on with data driven decision making, qualitative and quantitative research, analytics, design prototyping
Passionate about building scalable products with solid understanding of Engineering and Technology stack used in e-commerce platforms
Creative problem solver who is not afraid of taking on the biggest challenges in the travel industry and break them into products that bring value to customers and Booking.com
Experienced working in an agile environment
Experience with coaching and managing team of Product Managers would be a plus
Living and working in Amsterdam, one of the most cosmopolitan cities in Europe
Contributing to a high scale, complex, world renowned product and seeing real-time impact of your work on millions of travellers worldwide
Working in a fast-paced and performance driven culture
Opportunity to utilize technical expertise, leadership capabilities and entrepreneurial spirit
Promote and drive impactful and innovative product ideas and help build the future of travel
Technical, behavioural and interpersonal competence advancement via on-the-job opportunities, experimental projects, hackathons, conferences and active community participation
Competitive compensation and benefits package and some great added perks of working in the home city of Booking.com
Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.