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  • Job Type
    Full-time Position
  • Background
    Management & Business Others
  • Languages
  • Experience Required
  • Degree Required
    • Province
      8,503 reviews
    • Date Posted
      April 05,2021
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    Scrum Master - IKEA Franchisor

    Company description

    You see things a little differently. So do we. We believe that what you value is more important than what your CV says. We offer positions that will challenge your skills and let you grow. Come see things a little differently with us.

    The world is changing and the IKEA business is changing with it. For IKEA though, one thing will always remain the same our vision to create a better everyday life for the many people.

    We will strengthen and develop our competences in order to meet the needs and dreams of the many people around the world. And to be accessible and relevant, wherever and whenever they wish to meet IKEA.

    About Inter IKEA Systems B.V.

    Inter IKEA Systems B.V. (Core Business Franchise) owns the IKEA Concept and is the worldwide IKEA franchisor. We are specifically responsible for the IKEA strategic framework, ensuring the IKEA Concept is updated, relevant, implemented and followed-up – together with all IKEA trademark users.

    How do we do this? By enabling people across the IKEA value chain, and creating unique content to develop the IKEA business. Here are some examples of our different assignments.

    • We develop solutions that will ensure a unique and successful meeting with IKEA customers.

    • We lead the work around when and how IKEA expands in the world, enabling one common way of working with high impact at a low cost.

    • We create the preconditions to strengthen the IKEA Culture and develop the right competence to meet customer and business needs.

    An important part of our success is our unique culture and open working environment. Together, we create a workplace where everyone feels free to be themselves – to experiment, try new ways, and dare to ask, “What if…?” We believe in everyday personal growth and offer the opportunity to develop your career globally.

    Read more about us at:

    About business transformation and IKEA Consumer & Market Insights (ICMI)

    In IKEA we continuously strive to improve how we work and meet our customers. We have started an exciting business transformation journey to create long term success for IKEA, together. We do this by building our digital capabilities, strengthening our connection with the IKEA value chain and creating a stronger franchise offer. This is a journey to deliver more, faster, and at a better quality - with happier customers, franchisees and co-workers as a result.

    ICMI will play an important role in our business transformation journey, enabling us to try out in reality by learning & doing, step by step.

    ICMI has the assignment to contribute to IKEA people making well founded decisions based on actionable and timely insights. ICMI delivers Consumer Insights, Strategy & Market Insights, and Brand & Range Insights. Each of these three areas develops and/or operates insight products to IKEA people across our value chain.

    Job description

    We are looking for Scrum Masters to successfully contribute to one of our Insight products:

    • PulseCX
    • Strategic market insights

    As a Scrum Master you will be part of a product development team, facilitating it in the creation of insight products that enable stakeholders from the IKEA value chain and Franchise system in their job.


    As a Scrum Master, you will

    • Be responsible for facilitation of the Product Team in their collaboration processes;

    • Secure that key scrum events take place in an efficient manner and ensure active participation from team;

    • Track data from historic sprints and visualise progress for the team and stakeholders;

    • Track and manage team velocity;

    • Identify and act on opportunities for continuous improvement of ways of working within your and across teams;

    • Solve problems proactively and navigate past road blocks and obstacles to deliver agreed sprint and escalate whenever needed;

    • Demonstrate the benefits of agile processes in the wider organisation and contribute to building agile capability, across Core Business Franchise;

    • Support colleagues’ wellbeing, making sure team members are doing well emotionally and physically;

    • You enjoy an agile and iterative, structured way of working and achieving results together with a team in a flexible environment;

    • You have great communication and networking skills and are fluent in written and spoken English;

    • You have extensive experience in agile development practices and ways of working - 5 years of relevant working experience and at least 3 years in similar or equivalent position.

    More Information

    A few more details for you

    This is a full time role (40 hours per week) located in Delft, Netherlands or Malmo, Sweden. You will report to the Chapter Manager.

    16th of April is the closing date to apply for this role. Please send your application – CV and motivation – in English and tell us why you would be a good fit. We look forward to hearing from you!

    Please note that we are continuously interviewing candidates.

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