In this role you will be responsible for builds, installs, configurations, optimizations and maintenance of a global end user compute environment. This will include workstation operating systems, mobile devices, cloud technologies, and SaaS applications for enterprise-grade solutions. The team you will be on is responsible for evaluating, architecting, and administering new and innovative solutions for IDEXX’s internal global end user environment. The team provides end-to-end delivery of technical solutions, including but not limited to gathering requirements, converting requirements to technical designs, building, and securing the solution.
IT accelerates the success of IDEXX employees and customers by providing scalable and innovative solutions and leadership. We are a global organization that supports all technology needed to deliver products and solutions to customers enabling them to focus on delivering high quality patient care. We strive to provide exceptional customer service and experience in the most efficient means possible, requiring alignment and cross-functional communication.
What You Will Do
Assists with maintenance of VMWare Horizon Virtual Desktop infrastructure through VDI builds, template maintenance, and remote app configurations
Completes software packaging requests for Windows OS through SCCM deployment and MacOS through JAMF
Assists with completion of Azure Single Sign-On new setup requests, configuration changes, and certificate updates
Works on and maintains End User Architecture incident and problem queue tickets
Assists with product lifecycle management and quality assurance review of key productivity tools, hardware, and services.
Assists senior team members with the evaluation, selection, and implementation of approved technologies that align with technical architecture, business plans and long-term strategy.
Participates in the exploration of innovative tools and strategies and how they can deliver IT solutions that align with technical architecture, business plans and long-term strategy.
What You Bring
Requires technical knowledge of Enterprise software and technologies
Requires highly developed presentation, communication, problem solving and negotiation skills. A thorough knowledge of enterprise operations is a plus.
Experience with VMWare Horizon Virtual Desktop solutions
Experience supporting, configuring, and engineering Microsoft Technologies including Microsoft 365 Suite, Windows 10 Operating System, Group Policy, and Azure Active Directory
Experience administering and resolving operating system and application issues with scripting technologies such as PowerShell, VBScript.
Experience with JAMF systems administration for MacOS
We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 9,000 talented people.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.