What you will do as Sales Support Native French/English
Provides sales support and customer service to the company by obtaining, analyzing and verifying the accuracy of order information in a timely manner. Co-ordinates the handling sales & order entry activities including difficult and/or unusual situations. Initiates and/or implements corrective action as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction is maintained.
Ensure all sales orders are processed accurately and in a timely manner
Liaise and update customers of the status of their order, documentation and shipping plans
Maintaining and promoting customer satisfaction, by ensuring accurate and timely progress of contract agreements, orders, invoices, payments, deliveries and other queries
Follow up on open orders and back orders, provide solutions where is a shortage or products constraint
Determine the best solution to solve any customer requirement
Ensure all customer contact (verbal and written) is handled in a timely, professional and satisfactory manner
Preparation and analysis of reports when needed, assist sales managers to submit and maintain price lists, agreements and business documents
Attract potential customers by answering product and service questions, and by analyzing customers’ needs; suggest information about all products of our line and services to drive business growth
Opens and maintains customer accounts by recording account information
Maintain appropriate and professional relationships within the department and the organization
Maintain financial accounts by processing customer adjustments
Contributes to team effort by accomplishing and cooperating with other departments (as logistics, marketing, finance)
Must speak at least 2 languages: French and English on a native or almost native level, any other language is a plus
Customer service orientation with attention to details
Very good, confident and assertive yet patient telephone manner
Excellent communication skills
Positive attitude, proactive and flexible
Where you come to work as Sales Support Native French/English
This professional company was founded in 1948 in the Netherlands and it's their mission to help and attract and build customers targets by using one of the fancy products this company sells. This company is Market Leader that increases their visibility and business revenue.
Wat je terugkrijgt voor jouw inzet
This is a job with a view to permanent employment. You will be directly employed by this company.
You work full time and can plan your work hours Monday through Friday between 7:30 a.m. and 5:30 p.m.
The salary will correspond to your age and your experience.
You will work in a great team within an open and honest culture.
Are you interested? Then, we would like to receive your personal CV and your motivation, completed with your salary indication in French and in English.
Do you have any questions? Then you can call Cindy Tijsmans on the phone number 0624529147. Or send an email to firstname.lastname@example.org