Job Properties
  • Job Type
    Full-time Position
  • Background
    Management & Business Others
    Supply Chain and Procurement
  • Languages
    English
  • Experience Required
    1 - 2 Years
  • Degree Required
    Bachelor
    • Province
      183 reviews
    • Date Posted
      May 13,2021
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    • 周年特惠 IP

    Sales Support - Flavors

    What if...What if you could build a career at a company that has locations all over the world... yet is recognized for its deep commitment to each of the communities in which it is located? What if you could help customers all over the world experience new and remarkable scents and tastes? What if you could be part of a company that has been around for more than a century, but has never stopped transforming the everyday?

    Now you can...



    Position overview:

    This position will be part of the Western European flavor commercial team and you will act as sales support for the Benelux account managers. It is a challenging dynamic position and you are responsible for direct day to day contact with key customers within the region. It will be required to build a solid and trustful relationship with the customers and with various departments internally (production, supply chain, quality, regulatory) in order to develop a high level of service to the customers. It is required to anticipate customer needs.


    Responsibilities and skills:


    About You:

    As a Sales Service Representative, you will demonstrate excellent interpersonal skills by building customer relationships at relevant levels and providing customer support for issues with maximum efficiency and accuracy. To be successful in this position, you will have 7+ years' expeience in sales service and/or supply chain customer service and a 4-year Bachelor's Degree. You will also have excellent organizational and project coordination skills along with the ability to prioritize tasks effectively and manage pressure to meet deadlines.


    Main responsibilities:

    • Main point of contact for our Benelux customers for all day to day activities such as:
    • Project entry and status
    - Handling sampling- and documentation requests
    - Manage correct follow up of quality- and regulatory requests
    • Preparation of pricelists
    • Develop a strong network with IFF internal supply chain (production, supply chain, quality, regulatory)
    • Prepare pricelists in accordance with the account manager
    • Prepare and analyze sales overviews

    Required skills:
    • Bachelor degree
    • Previous customer service and/or support experience
    • Strong verbal and written communication
    • Results driven
    • Committed, customer oriented
    • Solid problem solving skills, eye for detail
    • Individual contributor and team player
    • Pleasant and positive personality, reliable, flexible mindset, excellent interpersonal skills
    • Computing skills (Word, Excel, SAP)
    • Fluent in Dutch and English

    Position type:
    Full time

    Job location:
    Hilversum



    How to apply:
    If interested, we welcome you to and submit your cover letter and CV in (preferably) Dutch or English. Thank you.

     
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