At IBM Technology Support Services (TSS), we help our clients envision the future by offering end-to-end IT and technology support services, build on top of an unmatched global delivery network. It is a unique blend of bold new ideas and client-first thinking. If you are an experienced seller, have affinity with support, understand all about cloud technology, can relentlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" TSS is the place for you!
Your Role and Responsibilities
The Sales Specialist Multivendor Services (MVS) has the responsibility to sell support solutions in the Netherlands market. Technology Support Services (TSS) provides a modular set of technical hardware and software support services, designed to keep the clients multivendor IT environment running around-the-clock. Our support solutions are backed by trusted product expertise, a globally-enabled support infrastructure with thousands of highly trained support technicians, and benefits from the usage of the artificial intelligence of Watson Agent Assist.
We strive to be the client’s strategic technology partner and can help change how work gets done. Our advanced technologies and global partnerships with leading server, storage, networking, security and software providers enable us to add value to our clients in this disruptive era. Fueled by the fast adoption of Hybrid Cloud and AI, the TSS support portfolio is quickly expanding into the (open source) software domain. Knowledge of the software domain, development operations and the decision-making processes in this domain, is essential to become successful in the role of Sales Specialist MVS.
The TSS Sales Representative for MVS is part of the global Technology Support sales organization, and receives business directives from Netherlands TSS Salesmanager. In this role you will take ownership of working on the accounts in the assigned territory to meet Multi Vendor services signings and revenue targets.
Multi Vendor services represents one of the fastest growing TSS offerings. This role offers an opportunity for an ambitious and high performing seller to develop the business even further! In this role you will:
Act as a sales representative for Multi Vendor Services (MVS) opportunities
Be responsible for creating pipeline and progressing the opportunities
Be accountable for assigned MVS signings target in your own territory
Grow existing engagements and combining them with key offerings
Work closely with other IBM brands
Engage with new clients and lead complex opportunities
Required Professional and Technical Expertise
TSS Engagements are characterized by a complex combination of technical, business and financial issues related to the strategic and tactical direction of our clients.
The Sales Specialist Multivendor Services identifies leads, develops opportunities, manages the client relationship, participates in complex solution finding, manages the third party relationship (if applicable), establishes beneficial pricing and successfully closes the opportunity.
The Sales Specialist MVS must be a proven team leader, possess demonstrated business acumen, exhibit professional business insight, demonstrate creativity to devise and articulate a unique and compelling value proposition, understand the decision making process, perform stakeholder management and be able to close a deal.
We are looking for a creative, dynamic and proactive seller to join our team, with:
Proven track record in Services selling
Creative, dynamic and proactive approach
Ability to create pipeline and progress opportunities in the sales cycle
Ability to engage with new clients and to lead complex opportunities
Experience in signing MVS opportunities (hardware and software) is strong plus
Knowledge of the software domain is a key differentiator
Join us and be part of a diverse and global team of thinkers and doers - people who want to make an impact, cultivate their expertise and collaborate with some of the world’s top business and technology professionals!
Required Technical and Professional Expertise
Fluent in English and Dutch
Proven Services Sales experience in the Dutch market
Knowledge and understanding of the software domain
Education in and practical application of formal sales methodologies
Preferred Technical and Professional Expertise
Experience in signing support contracts (hardware and/or software)
About Business UnitAt Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!
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Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
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