Finance and Economics IT Management & Business Others Marketing and PR
1 - 2 Years
Sales Specialist - Business Applications
As a Specialist – Dynamics 365 Customer Engagement, you will be a solution sales specialist within our enterprise sales organization working with our customers. You will lead a virtual team of technical, partner and consulting resources to advance the sales process and achieve/exceed solution sales and usage/consumption targets for related workloads in your assigned accounts. You will help customers evaluate their applications, recommend solutions that meet their requirements, remove roadblocks to deployment and drive customer satisfaction.
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The reinvention of business process represents a bold bet for Microsoft in accelerating our growth in commercial cloud services. The mission of Dynamics 365 is to help our customer digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs to drive new levels of profitability for their organization.
Develop and maintain customer account plans for all the accounts in your designated territory which includes white space analysis, current customer solution and technology footprint/landscape, customer pains, competitive landscape, and industry trends.
Develop deep trusted adviser relationships with Business Decision Makers by actively understanding customer business pains, requirements, strategic growth objectives, industry trends and providing business-value-outcome-based solutions
Develop, maintain, and document comprehensive business plans resulting from joint customer planning and discovery workshops which address customer strategic priorities for digital transformation
Discover, assess, evaluate, and challenge strategic customer objectives by translating them into digital transformation opportunities that leverage Microsoft Dynamics 365 Customer Engagement (CRM).
Create and drive demand for qualified digital transformation opportunities in our enterprise accounts that can benefit from running their business on Dynamics 365 Customer Engagement (CRM).
Address key change scenarios with quantifiable business value outcomes and justification
Develop and lead account strategy in the sophisticated and complex business environments of our enterprise accounts
Be a disciplined operator by maintaining a rolling pipeline, keeping it current and in accurate stages. Leverage marketing, inside sales, partners and your relationship network to build pipeline
Support and leverage all sales promotions, sales events and sales strategies to close opportunities
Develop, drive, manage and lead a discipled opportunity execution plan with a diverse pursuit team of experts, SMEs, pre-sales resources and partners geographically dispersed and virtual both internal and external to Microsoft including our Global Systems Integrator partners
Create compelling business value outcome backed proposals, negotiate terms and contracts with successful close.
Own and deliver on revenue targets for Dynamics 365 Customer Engagement for your territory/accounts
you have 1-5 years of experience in customer engagement or business application software solutions.
you have ability to identify and prioritize opportunities that will drive digital transformation for a client
you are a sales starter (hunter) and like to develop opportunities by yourself
you have Strong time management skills – able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment
you have excellent organizational agility, able to coordinate across multiple stakeholders: Marketing, Engineering, Licensing, Legal, Field leadership to win
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.