Finance and Economics Management & Business Others Marketing and PR
1 - 2 Years
Sales Operations Program Associate, Netherlands
About the Role
The Sales Operations Program Associate role is a unique opportunity to work closely with our merchant sales teams in EMEA to drive productivity, effectiveness and compliance. Sales Operations is the nerve center for all things related to the merchants which join and operate on our Uber Eats platform with a primary focus on empowering our Sales teams in all EMEA markets to achieve their business goals.
In this role, you will help build best-in-class, compliant sales systems, processes, design standard operating procedures, and support cross-functional programs. In doing so, you'll make a direct impact by turning Uber Eats into the most trusted, go-to service for as many merchants as possible. You will work closely with sales leaders as well as IT / product and operations teams, and have a wide range of stakeholders from different departments and countries.
What you'll do:
Work within our EMEA Sales Operations team based in Amsterdam, part of the exciting and rapidly growing Uber Eats business;
Deliver sales systems & process improvement projects that drive sales productivity;
Partner with Sales, Finance, Product, Tax and Legal teams to identify opportunities for improvement, implement solutions and launch new product features
Ensure compliant practices by working with our legal, tax and regional operations teams to ensure our commercial processes are setup in a compliant and productive manner;
Set clear objectives, and monitor progress, productivity, and results. Drive review cadence and develop reporting frameworks to facilitate consistency, efficiency, and prioritization, and day-to-day accountability for the Sales and Account Management organization
What you need:
3-5 years of experience with a track record of steadily growing responsibility in sales operations, business analytics, program management, marketing or similar roles in a B2B environment which combine commercial insight with analytical skills
Bias for action; self starter who thrives in managing programs from design to implementation
Great attention to detail, but can also understand the bigger picture/context
Highly curious and quick learner who thrives in a dynamic, fast-paced environment
Excellent communication and stakeholder management skills
Min 2 years experience of Salesforce (or similar CRM system) is necessary, both with regard to understanding sales processes and how to set up and run reports
Advanced Excel/G-Sheets skills
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.