Job Properties
  • Job Type
    Full-time Position
  • Background
    IT
    Management & Business Others
  • Languages
    English
  • Experience Required
    1 - 2 Years
  • Degree Required
    Bachelor
    • Province
      849 reviews
    • Date Posted
      May 18,2021
    • VISA
    • MOCKINTERVIEW
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    • Career Consultation
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    • internship package

    Safety and Security Response Analyst

    Career Level F

    The Safety and Security Analyst is considered a crucial role in the front line defense of Booking.com in protection of their people, customers, partners and assets. The Safety and Security Response team falls within the wider Global Security and Resilience team, a dynamic, lean team requiring hands-on support in day to day safety and security operations. The analyst will perform global (active) monitoring, conduct research, assessments of geopolitical events, including identifying developing trends, and triaging incoming safety and security cases, both internal and external, often requiring the utilisation of OSINT tools and techniques. As offices reopen they will play an integral role in the development, testing, and implementation of safety and security standard operating procedures, requiring quick decision making and strong stakeholder collaboration skills. The successful candidate will follow and develop pre-defined actions and utilise OSINT skills to investigate possible security incidents and/or perform initial incident response actions for a wide range of stakeholders, from travel security, to health and safety, PR, office management, crisis management and everything in between. Logging and creating visibility on day-to-day threats and initiated response is a critical aspect of this role.


    The successful candidate will execute daily ad hoc tasks, lead initial response actions as needed, and track incidents through to completion. The analyst may also be required to present intelligence findings or developments through presentations to relevant parties.


    B.Responsible

    Day to day tasks


    Active Monitoring

    • Monitor local and global events that may impact Booking.com, or sister brands’, people, operations, assets, reputation and stakeholders and provide periodic and timely reporting
    • The analyst will perform global (active) monitoring, drawing on multiple vendors, as well as their own network, conduct research, assessment and analysis based on this, including identifying developing trends, and will triage incoming safety and security cases, both internal and external.
    • Assist in maintaining, populating, and evaluating intelligence databases and sources

    SOP Response

    • Respond to office safety and security events worldwide, such as fire alarms, workplace medical incidents, dawn raids, and other safety and security incidents requiring immediate support
    • Work with stakeholders to debrief incidents and make necessary edits to SOPs as required, as well as developing new ones

    Analysis

    • Collect, including through the establishment and monitoring of Boolean tripwires, assess, and organize intelligence and data into relevant, actionable reports
    • Use understanding of global security environment to prioritize, filter, and assess the credibility of open source intelligence sources
    • Support other Corporate Security teams, such as travel security, executive protection, events, investigations, counter-intelligence, and physical security, health and safety, fraud, internal investigations and PR, often utilising OSINT
    • Follow and develop pre-defined actions to mitigate immediate threats, investigate possible security incidents and/or performs incident response actions, including escalating to other support groups within the wider security organization.
    • Set up the foundational base of the response team and their procedures.

    Communications

    • Produce insightful and actionable intelligence reports
    • Rapidly communicates on triaging and incident response
    • Produces situation reports
    • Present to a diverse array of stakeholders at all levels of the organisation

    Building Relationships

    • Create and maintain a network of information sharing and partnering relationships
    • Build partnerships with internal strategic business partners and stakeholders
    • Follow and develop pre-defined actions to mitigate immediate threats, investigate possible security incidents and/or performs incident response actions, including escalating to other support groups within the wider security organization

    B.Skilled


    • Excellent communication, and interpersonal skills, plus the ability to perform under pressure
    • Outstanding written and verbal communications skills; ability to effectively advise at all levels of the organization;
    • Problem solving mindset, agile thinking
    • Independent self-starter; detail oriented, organized, and ability to multitask.
    • Ability to identify and apply innovative solutions to complex situations.
    • Sound business judgment, with ability to anticipate firm needs and identify and implement
      practical, realistic solutions
    • Highly responsive, service oriented individual with ability to flex schedule to support customers in various locations and time zones
    • Ability to meet deadlines, often within tight timeframes
    • Genuine interest and curiosity around world events, with an understanding of how these may impact a corporate entity
    • Ability to manage confidential and highly sensitive information with the highest levels of
      discretion and professionalism
    • Ability to meet deadlines, often within tight timeframes
    • High level of accuracy and strong attention to detail with the right level of interpersonal and analytical skills.
    • Basic mathematical skills (arithmetic, percentages, fractions, determining averages)
    • Strong data visualization skills
    • INFOSEC experience, understanding how to minimise threats of social engineering
    • Excellent Google Suite, Microsoft Suite (especially Google slides / Excel). Nice to have: GIS, SQL and Jupyter
    • Nice to have: Some security technology (CCTV, Alarms, Access Systems) knowledge

    B.Offered

    • Living and working in Amsterdam, one of the most cosmopolitan cities in Europe
    • Contributing to a high scale, complex, world renowned product and seeing real-time impact of your work on millions of travellers worldwide
    • Working in a fast-paced and performance driven culture
    • Opportunity to utilize technical expertise, leadership capabilities and entrepreneurial spirit
    • Promote and drive impactful and innovative engineering solutions
    • Technical, behavioural and interpersonal competence advancement via on-the-job opportunities, experimental projects, hackathons, conferences and active community participation
    • Competitive compensation and benefits package and some great added perks of working in the home city of Booking.com

    We value Diversity of all types and in an open, dynamic workplace. This has been a pillar at Booking.com since day one, and something we continue to strongly believe in and build today.

    Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

     
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