RUSSIAN speaking Customer Advisor (MARKETING) - WORK FROM HOME
PLEASE NOTICE: Only apply if you are living in THE NETHERLANDS or GERMANY.
Do you like social media? Are you curious about how a social media platform is working? If sales and advising customers is something you love and you want to be part of a world leading company that offers you excitement and room to grow, then this job is for you!
Did you ever fancy a career in the digital world and use your social media enthusiasm in an international company? You do not need to look further. We are innovative experts for customized service solutions in business customer support and sales. We are looking for social media freaks & sales gurus for our team of experts in social media Customer Service or Sales and Marketing. Work for one of the leading social media network worldwide - 100% and temporarily in your home office.
Fulltime job 40 hours per week
6 months contract with intention to extend
3 weeks fully paid training from home
Salary of € 2500,- (excluding bonusses) gross monthly - on top of your salary + 40,- euro cash card.
Bonusses (monthly or quarterly)
Working hours Monday to Friday (officehours)
An occupational pension scheme
Development opportunities within the company
We will provide you with working devices such as laptop, screens and headset
Exclusive employee discounts for online shopping from your couch
You will be single point of contact for advertisers and agencies (SMB) for different types of inquiries in RUSSIAN
You are putting together solutions to support and expand your customer's self-serve advertising customer base
You are able to manage all different types of inquiries generated via inbound activities such as chat, email and social media messenger
You will demonstrate the value of advertising solutions and provide post-sales support for all self-service products
You will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to enhance service and improve the overall customer advertising experience
For successful online advertising campaigns of your B2B customers, you will provide information and guidance by offering your expert knowledge in social media sales and marketing business support
You detect trends and undesirable developments at an early stage of the advertising campaigns and apply your ideas to a powerful and profitable campaign
You will optimize advertising placements based on advertising success metrics and their regular analysis
Experience in a service organization, online advertising experience is a huge plus and preferred
Experience in Sales and/or Marketing with proven record of accomplishment is a big plus
Professional customer service skills: solutions mindset, helping nature, passion
Fluent, verbal and written in RUSSIAN , Minimum B2 in English
Excellent written and verbal communication skills
Out of the box thinking, problem solving abilities, multitasking and ability to work under pressure
Fast learner, diligent worker and critical thinker in order to answer all questions with well thought out answers
Familiarity with online advertising products to be easily trained on the ad products.
If you are interested, please send us your CV.
Soort dienstverband: Fulltime, Bepaalde tijd, Onbepaalde tijd
Salaris: €2.200,00 - €2.600,00 per maand
sales OR marketing OR customer service: 1 jaar (Gewenst)