We are looking for an enthusiastic team player with a proactive approach, to support and to make sure that we provide the best customer experience at our soon-to-be-opened flagship stores, where our patients begin their journey of getting their most beautiful smile.
At Plusdental, we work together towards the same goal: making dental care affordable, so that everyone has the chance to show their most beautiful smile. In the last three years, we have managed to do this successfully in 7 countries (and counting!).
Would you like to be a part of this mission? We are waiting for your application!
What you will do:
Be the lead point of contact between our stores and other stakeholders
Help our partners deliver the best possible clinic experience to our patients
Ensure that our processes and instructions are provided to clinics promptly
Own all the operations of our clinics and come with ideas to optimize our processes
Hire and train our staff to ensure they deliver high quality patient experience
Prepare reports of progress and liaise with different departments in our Headquarters in Berlin
What you should bring:
1-3 years of work experience in retail (e.g. at Rituals or Apple as a shop manager/retail coordinator)
Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
Excellent Dutch and English skills
Background in the dental industry, or interest to get familiarized with the topic of aesthetic industry
A can-do approach and hands-on attitude.
Very good computer skills and experience handling different types of technology
What we offer you:
Work-life balance: a family-friendly working environment, flexible working hours, and unlimited home office days
Company benefits: A competitive salary and discount on our aligners for you and your friends
Personal and professional development: an award-winning feedback cycle combined with a budget for internal and external training opportunities (such as language courses, leadership training and mentoring)
Life at PlusDental: An international and diverse team (40+ nationalities), regular events and modern work equipment. Learn more about our benefits
As one of the fastest-growing MedTech Start-ups in Europe, PlusDental has made it its mission to digitalize and democratize aesthetic dentistry. Headquartered in Berlin, with several consulting centres, partner dentists throughout Europe and over 350 satisfied employees, we work every day on our mission to give people the most beautiful smile possible.
At PlusDental we are committed to providing a friendly, safe and welcoming environment for everyone who works here or with us, regardless of gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age, or religion (or lack thereof).