Job Properties
  • Job Type
    Full-time Position
  • Category
    Tourism, Recreation & Event Management
  • Languages
  • Experience Required
  • Degree Required
    • Province
    • Date Posted
      September 29,2021
    • JSS
    • VISA
    • IMG_6430
    • Career Consultation
    • CV CHECK

    Reservations Coordinator

    YAYS is ready to start something new, what about you?
    Yays Support Office – Reservations Coordinator - Amsterdam

    We are looking for a team of enthusiastic hospitality talents with a curious spirit and a love of storytelling.

    The YAYS Insiders
    At YAYS, front office staff are much more than receptionists. They are local experts who give the job their personal touch and extra local flavour, sharing facts, stories and recommendations with guests that won’t settle for an impersonal hotel experience and want to tap into the local spirit. That’s why we call them the ‘YAYS Insiders’. Sure, they are always ready to offer practical help, but local knowledge is where they make a difference in a guest’s experience.
    Could this be you?

    This is what you’ll be doing:
    • Take and settle all incoming requests, booking questions, adjustments in bookings via different sales channels
    • Being responsible for an efficient and correct administration process of all requests, bookings and invoices
    • Maintaining a good relationship with accounts, relocation companies, partners and guest
    • Taking care of any guest feedback coming in and being pro-active in handling these
    • Organising property tours for clients
    • Visit trade fairs related to the serviced apartment industry to represent the company
    • No uniforms: casual-chic appearance, come as you are!
    If you are Yays, you:
    • Are emphatic, caring, and curious
    • Have a hands-on mentality, are responsible and proactive
    • Are responsible, organised and able to work independently but loves to work in a team
    • Are energetic and yourself!

    Awesome to have:
    • Full-time availability (40 hours + some Friday afternoon drinks)
    • College or bachelor’s degree preferably in hospitality direction
    • Fluent in English French (written and verbal), Dutch is a plus.
    • Living in or around Amsterdam
    YAYS Aparthotels
    YAYS combines the best of hotel hospitality and independent accommodations, in an innovative aparthotel formula, offering turn-key serviced apartments for short to long stays.
    Besides apartment stays and more traditional hospitality services, YAYS offers guests valuable local knowledge and unique experiences co-created with a network of neighbourhood businesses and attractions.

    A purpose-driven brand, YAYS is committed to connecting travellers with the essence of Europe’s neighbourhoods, while helping those neighbourhoods thrive.
    • Headquarters in Amsterdam
    • 15 properties in Europe - and counting
    • European leaders in serviced apartments
    • An international company with 15+ nationalities
    What is in it for you?
    • 50% discount for stays with YAYS and Short Stay Group in Europe
    • 25% discount for friends and family
    • Connection with a lively neighbourhood
    • Flat hierarchy, quick decision-making, and lots of freedom to make impact
    • Ability to bring your own personality to the YAYS concept
    Does this sound like you?
    Apply via the following link:
    Note: Applications that are sent via email will not be processed!
    Open Positions from YAYS - Amsterdam
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