The Project Manager is responsible for the governance and project management initiatives within the respective department. The Project Manager role will partner with the various teams within the Department to support, and proactively work with them, to facilitate the work occurring between them and the business units and centralised functions. They will help the teams to scope and plan the projects by helping to document the project goal, KPIs, roadmap and main deliverables.
The Project Manager will ensure that the projects of the respective department teams are managed in a consistent manner, whilst working with the business units & central functions within Booking.com to build engagement and where needed governance over decisions needed for work to be signed off. In some cases, the role requires dealing with external vendors and managing external stakeholders. The Project Manager will also help the different teams to mitigate the project risks and dependencies to make sure there is progress towards the project's milestones.
First and foremost, the Project Manager will ensure the team's roadmaps/plans focus on agreed business priorities, dependencies and strategies – designed based on data and business needs, and deliver against the shared objectives & goals.
Ability to work and productively interact with different stakeholders up to Director level.
Own the successful delivery of the end-to-end project lifecycle
With supervision, lead low/medium complexity projects with global impact (cross-functional) driving them through execution, analysis, recommendation and implementation
Apply change management processes and tools to create a strategy to support adoption of the changes required by a project or initiative
Engage and influence stakeholders inside and if required outside of the organisation: work collaboratively with business unit partners and corporate support teams to drive enterprise strategy execution and partner on segment or functional strategy projects
Contribute to the Project scoping and Planning by helping to document the project goal, KPIs, roadmap and main deliverables
Track and report progress; Create clear planning documents together with involved departments
Ensure a project closing and correct handover to Business as usualApply structured methodology to and lead project/change management activities
Familiarity with project/change management approaches, tools and phases of the project lifecycle
A good understanding of how people go through the change curve and the change process
Good Problem solving and root cause identification skills
Experience with large-scale organisational change efforts is an advantage
With supervision, ability to use quantitative and qualitative data to drive decision making
Ability to establish and maintain strong relationships (both within a team and with wider stakeholders)
Ability to work effectively and influence up to Senior Managers
Effectively communicate in 1:1 and small groups; Strong influencer in 1:1
Flexible and adaptable; able to work in ambiguous situations and under pressure
Organised with a natural inclination for planning strategy and tactics
Knowledge of similar industries and/or business projects is an advantage.
PMP or Agile Project Management or equivalent certification is preferred.