Job Properties
  • Job Type
    Full-time Position
  • Background
    Medical and Healthcare
  • Languages
  • Experience Required
    10+ Years
  • Degree Required
    • Province
      High Wycombe
    • Date Posted
      November 11,2020
    • IMG_6430
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    Program Team Leader, Investigator & Patient Engagement (1 of 2)

    Janssen Pharmaceuticals, is recruiting for Program Team Leaders of Investigator & Patient Engagement, in either Titusville, NJ; Raritan, NJ; Spring House, NJ; Beerse, Belgium; Leiden, Netherlands or High Wycombe, UK!

    At the Janssen Pharmaceutical Companies of Johnson & Johnson, we are working to create a world without disease. Transforming lives by finding new and better ways to prevent, intercept, treat and cure disease inspires us. We bring together the best minds and pursue the most promising science. We are Janssen. We collaborate with the world for the health of everyone in it. Learn more at and follow us @JanssenGlobal. Janssen Research & Development, LLC is part of the Janssen Pharmaceutical Companies.

    The Program Team Lead will work in the Global Development, Clinical Engagement and Experience, Investigator & Patient Engagement (IPE) team.

    To transform the patient and investigator experience in Janssen clinical trials, we will overhaul our patient recruitment and retention approach to build a truly differentiated experience for our clinical trial partners, patients and investigators, that choose to participate in Janssen clinical trials. This change is meant to position our company as a leader in patient centered clinical trials.

    As the Program Team Leader, Investigator & Patient Engagement, you will be responsible for developing therapeutic area (TA) and disease area aligned strategies to drive patient engagement, by leading and creating solutions that meet the needs and expectations of our patients and sites when deciding to participate in a clinical trial. You will also be responsible for driving and leading patient and investigator initiatives across the portfolio that will be enable Janssen to consistently drive increased engagement, in a compliant manner. Identifying new and innovative solutions, across multiple channels, will be crucial in delivering a differentiated clinical trial experience.

    The position will have direct report(s) and will have responsibility to lead team members in patient & investigator experience TA & disease area strategy development and deployment. There will be responsibility for staffing, training and developing of team members through Human Resources Planning (HRP) programs including management development and training to meet current and future business needs. Provide an environment which encourages the company's commitment to equal employment opportunity and the value of a diverse work force.

    Principal Responsibilities:

    Successful delivery of TA Strategies

    • Play a critical role in co-developing and seamlessly executing strategies, focused on increasing patient and investigator engagement
    • Lead and direct a team to develop cohesive meaningful Disease Area and Program/Trial strategies, based on customer needs
    • Develop a deep understanding for the patient’s network of stakeholders (the care circle) who shape and influence
    • Own the therapeutic area/disease area aligned patient and investigator experience strategy, which includes the research sites as it relates to the patient experience

    Develop and Leverage Key Partnerships

    • Partner with our preferred supplier partners to develop cohesive, innovative approaches at the disease area or therapeutic area level, informing program and protocol solutions
    • Collaborate with Director of Patient Insights and Feasibility and Advanced Analytics to establish the key insights and environmental analysis needed to inform meaningful engagement strategies
    • Regularly connect with other leaders within Clinical Insights and Experience (CIE) and Global Development to forecast current and emerging portfolio engagement needs
    • Play a critical role strategic partnering with cross-functional partners including Global Development, IPE Leadership Team, Commercial, Clinical Teams, Patient Insights, Janssen RD Procurement (JRP) and IT
    • Partner with legal, medical, regulatory & Health Care Compliance (HCC) to ensure solutions, strategies, and tactics are compliant.

    Team Leadership

    • Coaches and monitors Program Managers and Operation Recruitment Leads and managers to ensure seamless delivery and execution
    • Responsible to constantly source candidates that bring industry leading capabilities to ensure Janssen is a leader in patient and investigator engagement
    • Assess team capabilities and identify strengths and gaps to then leverage mentoring and training to raise the level of team performance
    • Effectively utilize work pipeline to ensure ORM Flex staffing matches demand across therapeutic areas, and staff ORMs on programs/trials within own therapeutic area

    Innovation and Continuous Improvement

    • Advance and identify innovative approaches and solutions that align with the patient journey
    • Be externally focused, bring partner perspective into the organization, and be a specialist in patients’ needs, attitudes, and behaviors and how those needs influence deliverables targeted for the patients, caregivers, research site/staff
    • Leverage benchmarking across the industry to ensure the team is staying current, and more importantly, forward-thinking in creating an optimal clinical trial experience
    • Other duties as assigned

    Principal Relationships:

    Contacts inside the company may include: Global Development, IPE Leadership Team, Commercial, Clinical Teams, Patient Insights, JRP and IT. Partner with legal, medical, regulatory and HCC to ensure solutions, strategies and tactics are compliant.

    Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.



    • Bachelor's Degree
    • 8 years of progressive business experience
    • 3 years of demonstrated strategic marketing experience and proven performance
    • Experience in the following critical competencies is required: Analysis, Strategy Development & Execution, Customer and Market Knowledge, Medical Strategy
    • Must be innovative, proactive, and strong analytically with excellent overall business insight.
    • Capable of managing and prioritizing multiple opportunities with a sense of urgency.
    • The demonstrated ability to think strategically.
    • Ability to operate in two worlds - big picture orientation with attention to detail
    • Interpersonal flexibility. Challenges status quo.
    • Ability to understand and adapt to different cultures and markets where needed
    • Experience of successfully working in a heavily matrixed organization.
    • Ability to influence diverse teams without direct authority
    • Proven personal agility, able to adapt and pivot quickly based on business need or priority
    • Must demonstrate excellent leadership skills with the ability to work effectively in a matrix and unstructured environment.
    • Strong cross-functional teamwork, collaboration, and proactivity skills
    • Effective networker. Ability to connect easily and broadly across a diverse set of people, the organization and across countries. Highly effective working in a virtual, global organization.
    • Advanced communication, presentation, and facilitation skills
    • This position may require up to 20% travel, globally


    • MBA or other related advanced degree
    • Biology/scientific background
    • Experience in clinical operations
    • Demonstrated people management experience
    • Experience in successfully leading teams in global functions

    Primary Location
    United States-New Jersey-Titusville-
    Other Locations
    United Kingdom-England-High Wycombe, Netherlands-South Holland-Leiden, United States-New Jersey-Raritan, United States-Pennsylvania-Spring House, Belgium-Antwerp-Beerse
    Janssen Research & Development, LLC (6084)
    Job Function
    Requisition ID
    Open Positions from Johnson & Johnson Family of Companies
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