Finance and Economics IT Management & Business Others Marketing and PR
3 - 5 Years
Program Manager, Payments
About the Role
Uber's Global Disbursements team is responsible for making sure millions of earners using the Uber platform are paid on time, in a way that they prefer, at a price that is cost-efficient for Uber. This highly visible function is essential to Uber and requires the team to be involved with almost every team within Uber to launch new markets globally, identify new payment methods, improve processes and implement technical solutions.
As part of this impactful Program Manager role, you will be required to lead a broad range of major cross-functional projects to save costs, generate revenue and improve efficiency across the Uber Money organisation and our banking partners. You will work directly with senior management, engineers, product managers, and on-the-ground teams to complete projects, influence the payment and operational vision/direction, while also learning technical aspects of one of the most (if not the most) capable payment systems in the world.
The team you will be working within encourages an agile spirit, collaboration attitude and thinking creatively to achieve our team's goals. There is a truly limitless opportunity to make an impact at Uber and continue to develop yourself within the fintech industry. Our team of payment experts is here to help you get there every step of the way.
We expect you to be a team player, metrics-driven, contribute to operational processes and have a strong sense of ownership and focus. You will need to be a problem solver with strength and resilience to produce next-level results on multiple global projects simultaneously in this fast paced environment. Your self-motivating, positive attitude and ability to prioritize effectively and communicate clearly/persuasively will ensure you do well in this role.
What You'll Do
Define and own disbursement programs that save costs, generate revenue and impact millions of people;
Be a champion of the Disbursement team's vision and goals. Drive the company forward by helping to push the boundaries of what is possible within payments;
Work with and consistently influence company leadership, your team and other teams within Uber;
Lead, or contribute to projects by working collaboratively with product, engineering, legal, finance, operations, and other global teams on the reliable disbursement experience E2E;
Build deep relationships across Uber to identify areas of operational improvement, influence the regional payment strategy and provide guidance on impact to payment operations; and
Identify and drive optimization of the disbursement operational processes through workflow automation and innovative banking solutions.
What You'll Need
A positive, limitless attitude with a strategic outlook;
Be a collaborative, encouraging team member;
Strong ability to understand complex technical and systems and flow-on effects of changes to overall system optimization;
5+ years of experience in a high-growth, tech-focused environment;
Outstanding critical thinking and problem-solving abilities, ability to use data to quickly prioritize activities for alignment with business strategy;
Excellent, clear communications skills at all levels;
Meaningful desire to evolve their role and take initiative;
Willingness to use Jira/Confluence;
Nice to have
Payments, consulting, financial services, investment banking experience, or FinTech and an understanding of the global payments ecosystem
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.