At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent the world over. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.
DHL eCommerce Solutions is one of the divisions of DHL, dedicated to both domestic and international parcel delivery, through our cutting-edge cross-border products. We are looking for a global Program Manager Data Visibility to join our international team, helping drive all data related topics in DHLeCS.
Position Location: Anywhere in Europe. Preferably in NL.
Implement, analyze, propose and set up reporting tools to be used globally
Analysis of existing reporting structures and development of a global quality dashboard followed by further data visibility tasks
Manage process design and improvement in key processes
Drive development and implementation of eCS systems
Set up and implement global dashboard including analysis of integration of additional data from relevant functions
Responsible for driving for all data related topics (e.g. reporting, dashboard etc) in the division.
University Bachelor / Master degree and
+7 years of professional experience in Reporting/Data/ IT related projects and/or consultancy
+5 years of practical experience in program management, reporting or optimization of processes in particular
Strong analytical and conceptual skills
Ability to quickly understand , manage and drive complex tasks
+5 experience with BI/Analytics-tools such as SAS, Cognos, My BI, Salesforce and Tableau
Fluent in English. Any European language is a plus
Structured and goal-oriented mindset
Excellent collaborative skills
Excellent communication, presentation and stakeholder management skills
Enthusiasm and the ability to work under pressure
High degree of proactivity, customer and service orientation
Strong intercultural skills from having worked in an international context and/or from having worked/studied abroad for a longer period of time