Finance and Economics Management & Business Others Marketing and PR
1 - 2 Years
At Recharge.com, we make recharging digital prepaid credit for yourself or someone else fast, safe & simple - anytime, anywhere. Our customers use our platform to recharge their accounts in various services from App Store & iTunes or Google Play, to call credit operators or prepaid credit card providers worldwide.
Our customers love to share their experiences with us publicly which has led to our current Trustpilot score of 4.5! This drives us to ensure we live up to their expectations on a daily basis. Our work hard - play hard mentality keeps us going, to learn more about our culture check out our Instagram or browse our company website.
What you will be doing
We are looking for a passionate and structured Product Owner. In this position you will be responsible for part of our customers journey.You will be the driving force of meeting the expectations of our users, solving their problems and making their experience as fast, safe and simple as possible.
As a Product Owner you are also responsible and accountable for professionalising the way we approach and improve the performance of our platform, setting clear goals around conversion optimisation, site speed improvements and customer satisfaction. Furthermore, you are exploring and building new customer features that make the user experience better and provide convenience, added value and trust to our returning customers.
You will work together with the other Product Owners, Developers, UX Designers,and Data Scientists, where you are in the centre of our users, our commercial business and our tech development.
Your contribution to our mission
Our business is growing rapidly and we target to become the global leader of the branded payments market. Our company is transforming to a global marketplace where users can choose from a variety of products and services in a fast, safe and simple way.
We are aiming to make a giant leap in improving the user experience of our platforms and for that we want to hire a product owner with an extensive track record in delivering new product features and someone with a critical mind when it comes to evaluation and prioritisation of new initiatives.
Furthermore, you are a professional with strong commercial acumen who will connect easily with our business strategy and goals. Finally you act as the main point of contact for anything that concerns your product domain and the one who will look to solve any potential problems together with its own development team.
Your tasks will include things like
Being the lead of creating a champions league ecommerce experience for our platform.
Identify user needs, align these needs with business goals and priorities and translate them into improvements, product developments and creation of new features.
Connect with your commercial counterparts to define the Key Performance Indicators of your domain and work together in order to improve them.
Being able to prioritise your backlog based on customer value and commercial goals, whereby predictability of the outcome is high.
Develop/coach your team to a high quality level.
Align with multiple stakeholders, incorporating feedback early and often and appropriately.
Consumer focus combined with good/smart commercial sense.
You really like to make a high impact in the working experience and collaboration by keeping an open, direct and that makes us a bit better every day.
We are looking for someone with
Passionate about always putting the user needs first.
4-6 years of relevant working experience
Experience at a high volume ecommerce company.
Ability to communicate and manage different level of stakeholders
Acumen with commercial goals setting and data driven
A Bachelor’s/Master’s degree in business, engineering or equivalent discipline with problem-solving skills
Extensive experience in managing properly a product development backlog
Speaking multiple languages next to English is a plus
What we offer
30 days vacation, good compensation & pension contributions
Choice of a Macbook Pro (13” or 15”) or a PC
An international English speaking office & free Dutch courses to help out with daily Dutch life
Free lunch & snacks with veggie & vegan options
Weekly bootcamps, yoga & Friday drinks
Regular parties & celebrations (online during Covid-19 restrictions)