It wasn’t so long ago that booking a trip to see the Eiffel Tower, stroll down New York’s iconic Madison Avenue or feel the sand between our toes on Copacabana Beach was simply a matter of a few taps on our smartphone. In fact, that’s what we do at Booking.com. We make it easier for everyone to experience the world. And while that world might feel a little farther away right now, we’re busy preparing for when the world is ready to travel once more.
Across our offices worldwide, we continue to innovate. To solve for some of the most complex challenges in travel and technology, and to plan for the exciting developments that lie ahead. With strategic long-term investments into what we believe the future of travel can be, we are opening up new career opportunities that will have a strong impact on our mission. We are united in the belief that our very human desire to explore the planet’s beauty and discover more about other people and cultures will endure. The world is waiting for us. Together, we will be ready.
With over 1.6 million room nights booked every day, accommodation represents the largest share of our business. We are responsible for driving accommodation growth, with clear ownership of all marketing, product and supply related to accommodations. Our mission is to deliver the best customer experience and most diverse selection of properties all around the world. We are working towards creating the ultimate travel experience, building and improving great products for both travellers and the accommodation partners.
A Product Manager drives the design, development, and implementation of products based on user needs and the company's product strategy and vision. A Product Manager actively owns the product strategy and direction for the product area by understanding user, partner, and market needs and by working closely with designers, developers, analysts, researchers, product marketing managers, copywriters and others to deliver successful products.
A Product Manager is deeply committed to solving user (customer, partner, and/or other users) pain points and identifying opportunities to improve their experience. They are responsible for collecting and understanding qualitative and quantitative data as necessary to inform and prioritize product direction, form and test hypothesis driven solutions, and assist in the building of scalable technology that addresses long term needs.
This is an individual contributor role supported by a senior product manager or group product manager, where it is possible to learn and be mentored by others to learn the skills, acquire the experience, and grow through development plans to become an expert at product management.
Engage with product, analytics and user research teams to identify user and partner needs across the globe
Be the voice of the customer and driving force behind product innovation and impact
Build relationships with stakeholders across the organization
Take full ownership of your product areas including prioritization, short term vs long term planning, success metrics, brainstorming with data scientists on ML models and deep dives with engineers on technical trade-offs
Empower and collaborate with your team to unlock their full potential
3+ years of Product Management in a (very) high impact, large-scale environment.
Ideally with commercial experience in the hospitality industry.
Prior Experience working in e-commerce / two-sided marketplaces would be an advantage
You are an excellent communicator, love storytelling and able to influence and collaborate with stakeholders at all levels
Demonstrated ability to translate strong user empathy and understanding of user needs and pain points into something tangible that people love
Hands on with data driven decision making, qualitative and quantitative research, analytics, design prototyping
Passionate about building scalable products with solid understanding of Engineering and Technology stack used in e-commerce platforms
Creative problem solver who is not afraid of taking on the biggest challenges in the travel industry and break them into products that bring value to customers and Booking.com
Experienced working in an agile environment
Have experience building B2B2C Products.
Living and working in Amsterdam, one of the most cosmopolitan cities in Europe
Contributing to a high scale, complex, world renowned product and seeing real-time impact of your work on millions of travellers worldwide
Working in a fast-paced and performance driven culture
Opportunity to utilize technical expertise, leadership capabilities and entrepreneurial spirit
Promote and drive impactful and innovative product ideas and help build the future of travel
Technical, behavioural and interpersonal competence advancement via on-the-job opportunities, experimental projects, hackathons, conferences and active community participation
Competitive compensation and benefits package and some great added perks of working in the home city of Booking.com
Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.