It wasn’t so long ago that booking a trip to see the Eiffel Tower, stroll down New York’s iconic Madison Avenue or feel the sand between our toes on Copacabana Beach was simply a matter of a few taps on our smartphone. In fact, that’s what we do at Booking.com. We make it easier for everyone to experience the world. And while that world might feel a little farther away right now, we’re busy preparing for when the world is ready to travel once more. Across our offices worldwide, we continue to innovate. To solve for some of the most complex challenges in travel and technology, and to plan for the exciting developments that lie ahead. With strategic long-term investments into what we believe the future of travel can be, we are opening up new career opportunities that will have a strong impact on our mission. We are united in the belief that our very human desire to explore the planet’s beauty and discover more about other people and cultures will endure. The world is waiting for us. Together, we will be ready.
With over 1.6 million room nights booked every day, accommodation represents the largest share of our business to date. We are responsible for accommodation growth, with clear ownership of all marketing, product and supply related to accommodations. Our mission is to deliver the best customer experience and most varied selection of properties.
We are looking for a Product Manager for the Targeted Rates team, which is part of the Pricing department. This team focuses on enabling our property partners to solve business needs by offering discounts to specific guests segments. As we give property partners access to the largest travel audience in the world, the scope of this team will be to use our deep understanding of partner needs, and our data driven capabilities, to turn this audience into valuable segments that partners can target with unbeatable discounts to solve their business needs.
A Product Manager is deeply committed to solving user (customer, partner, and/or other users) pain points and identifying opportunities to improve their experience. They are responsible for collecting and understanding qualitative and quantitative data as necessary to inform and prioritize product direction, form and test hypothesis driven solutions, and assist in the building of scalable technology that addresses long term needs.
The work in this role touches the whole Booking.com experience end-to-end. From showing the products to the relevant audience across our web and app platforms to helping property partners partners understand and set-up the products most relevant to them. This requires strong stakeholder management and collaboration skills. Furthermore the role requires a combination of core product skills and strong data acumen.
Responsible for one product team including the short and long term roadmap for the product area.
Identify user needs through various methods of research (quantitative, qualitative, market research, benchmarking)
Responsible for data analysis, experimentation, and reporting on their product to drive changes and improvements to the user experience.
Building of business cases and supporting business models to be able to understand and explain the impact of team on the wider business
Serve as the product team’s primary contact for information, work prioritization, and decision-making
Works independently with support and coaching from senior and group product managers.
Actively participate in product networks and the craft community outside of their own track.
Contributing to the craft community and company wide efforts where needed (e.g. recruitment activity generating leads, doing phone interviews)
Responsible for selecting the right methodology for the product that is being developed given the stage of the product life cycle, by applying knowledge of the limitations and possibilities of the various product development methodologies.
Responsible for ensuring a high quality user experience with our products by applying technical awareness and understanding of technical risks.
Support and justify the chosen technical solutions and build a bridge between technical and non-technical stakeholders by ensuring the technical feature development and strategy are scoped to satisfy the short and long terms needs of the business.
Creativity and curiosity - A creative problem solver with a deep curiosity about our business and product.
Excellent degree of communication skills - Being able to effectively communicate both the strategic vision and specific details to various stakeholders, from senior leadership to individual project members. Being able to write clear and concise product requirements, status updates, and product results.
Strong interpersonal skills
Strong data acumen: ability to formulate data-related hypotheses, work with our Data science teams to analyze and interpret complex data, and be able to connect it to the broader product and commercial narrative
Experience in data testing
Previous commercial experience an advantage
Strong work ethic; self-directed and resourceful
Solution oriented and result driven
Proactive, flexible and capable of working independently as well as working in a team
Good communication (e.g. public speaking) and analytical skills
Ability to multi-task & flexible attitude
Strong project management skills
Living and working in Amsterdam, one of the most cosmopolitan cities in Europe.
Contributing to a high scale, complex, world renowned product and seeing real-time impact of your work on millions of travellers worldwide.
Working in a fast-paced and performance driven culture.
Opportunity to utilize technical expertise, leadership capabilities and entrepreneurial spirit.
Promote and drive impactful and innovative engineering solutions.
Technical, behavioural and interpersonal competence advancement via on-the-job opportunities, experimental projects, hackathons, conferences and active community participation.
Competitive compensation, benefits package, and some great added perks of working in the home city of Booking.com.
Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.