Job Properties
  • Job Type
    Full-time Position
  • Background
    Management & Business Others
  • Languages
    English
  • Experience Required
    1 - 2 Years
  • Degree Required
    Bachelor
    • Province
      Exact personeelsintermediair Den Haag
    • Date Posted
      February 01,2021
    • VISA
    • MOCKINTERVIEW
    • IMG_6430
    • Career Consultation
    • COVERLETTER CHECK
    • CV CHECK
    • internship package

    Orderdesk Officer

    Our client is a dynamic, professional and fast-growing Dutch company located in Zoetermeer. A company with employees from all over the world, so the working environment has a very international character. This company has a strong international market position with its products and serves leading retailers and resellers worldwide.

    There is an informal, no-nonsense and people-oriented culture.


    As an Order Desk Officer you provide full and efficient registration, processing and shipping of the sales orders for our customers. Additionally, you will perform supporting activities to ensure a timely and correct delivery. You will be reporting to the Teamleader Orderdesk and you will work in a team of 5 people in close collaboration with the finance department, customer services and warehouse.

    The Orderdesk Officer is responsible for:

    • Verifying, processing correctly and confirming sales orders on time;
    • Create new customers (debtors) in the ERP system;
    • Contact with customers regarding incorrect or incomplete sales orders;
    • Processing of any return orders in collaboration with finance and logistics departments;
    • Reviewing and monitoring entered sales orders up to delivery to the customer;
    • Calculate shipment cost and transit time to provide quote to customer;
    • Processing credit card payments;
    • Supporting the finance department by creating invoices for outgoing orders and customs;
    • Participate in the weekly team meeting and daily stand-ups.

    The Order Desk Employee we are looking for works full-time and is accurate and used to handle a large number of orders. You have a good sense of responsibility and a feeling for back office service. You can communicate well in Dutch and English in a business environment. You are used to working with ERP software, this organization uses Exact Globe for order processing.

    Minimum requirements:

    • Secondary vocational education (MBO);
    • Minimum of 2-3 years working experience in comparable working environments;
    • Proficient in Dutch* (spoken and written);
    • English native or fluent (spoken and written);
    • Excellent calculating skills;
    • MS Office and experience with ERP software. You have an advantage with the knowledge of Exact Globe
    • If your Dutch is not quite perfect, please also apply.
     
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