Job Properties
  • Job Type
    Full-time Position
  • Category
    Security & Surveillance
  • Languages
    English Dutch German
  • Experience Required
  • Degree Required
    • Province
    • Date Posted
      August 12,2021
    • JSS
    • VISA
    • IMG_6430
    • Career Consultation
    • CV CHECK

    OPS Innovation Manager

    Company Description

    Domino's Pizza is the largest pizza delivery and takeaway company in the world. Our expertise and passion for making and delivering fresh hot pizzas has won us numerous awards, but more than that we have the loyalty of millions of pizza lovers around the world.

    The first Domino's Pizza store opened in 1960 in the state of Michigan in the United States. The success was so great that the company has since grown into a brand selling pizza in 90+ countries with more than 17,000 stores. The franchise formula has been established in the Netherlands since 1989 and now has 300+ stores.

    Domino's Pizza Netherlands has been part of Domino's Pizza Enterprises Ltd (DPE) since July 2006. DPE is publicly traded in Australia and is the master franchisee for the Domino's Pizza brand in Australia, New Zealand, Japan, France, Luxembourg, Belgium, Germany, Denmark and the Netherlands.

    Job Description

    The primary purpose of the role is to deliver compelling solutions to global operations project ideas and needs.

    By working closely within the DPE Operations and Technology teams, you will help to execute an operations project roadmap that reduces time from store to customer, increases store profitability and reduces risk.

    You will be responsible for working with the wider Group Technology team to develop clear, pragmatic and user-centric designs and requirements for each project that meet stakeholder needs and expectations.

    Then as a product sponsor, support development teams in delivering these projects on-time and on-budget.

    Main responsibilities:

    • Contribute to the production of the Global Weekly Delivery Report, highlighting project updates for sponsored projects.
    • Develop detailed project briefs for local and global Projects based on strong engagement with markets to gather requirements, ideas and priorities.
    • Sponsor global projects in collaboration with delivery teams in the Netherlands and Australia and ensure project delivery is done in line with agreed requirements and designs.
    • Develop processes and practices within the Operations Innovation team to streamline activities and improve efficiency and organisation.
    • Prepare user-experience designs for projects that drive simplicity and convenience for Domino’s stores.
    • Plan trials to pretotype interest to understand store implications and take up of new projects ideas and find optimal approaches to project ideas.
    • Propose project success criteria and measurement strategies, so that all stakeholders are aligned on how success of a project will be determined.
    • Work with business intelligence analysts to plan measurement approaches for each project, that allow us to understand how products are being used and identify opportunities for improvement.

    Who are you:

    You are great at managing multiple projects at the same time, you can think outside-the-box in creating solutions to complex problems and needs. You are also convincing in expressing your opinions and can structure your arguments clearly to persuade other departments and/or stores to implement your innovation or solution. You enjoy working with Agile, multidisciplinary, diverse, and international teams and have excellent stakeholder management skills. Additionally, related to this vacancy, you have:

    • A Bachelor or master’s degree.
    • 5 to 10 years of experience as project manager, product owner, Business Analyst, Iteration manager or similar.
    • Understanding of digital development methodologies and processes (Agile highly regarded).
    • Proven experience with pretotyping/testing ideas to validate they work and have a strong commercial case
    • Experience in a big Quick Service Restaurant or you are willing to gain experience in one of our Domino’s stores.
    • An interest in new technologies and innovations and ability to translate these to operational practice.
    • Strong adaptability to deal with new projects and ways of working, and ability to work efficiently to contribute to diverse project portfolio.
    • Great verbal and written skills in English and Dutch, an additional language is a plus.
    • The ability to travel.

    What can we offer you?

    • An outstanding opportunity to work for a world leading QSR.
    • Challenging work with endless possibilities to realize your ambitions.
    • An international dynamic workplace, where ‘’sell more pizza, have more fun’’ is more than just a motto.
    • 25 vacation days per year with full-time employment.
    • An informal working atmosphere with a slice of pizza here and there.
    • A good conversation in which we can tell you a lot more about this!


    Please send your CV and motivation letter. We are looking forward to receiving your application!

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