This is Adyen
We took an unobvious approach to starting a payments company, building a platform from scratch. Today, we're the payments platform of choice for the world's brightest companies. Our unobvious approach is a product of our diverse perspectives. This diversity, of backgrounds, cultures, and perspectives, is essential in helping us maintain our momentum. Our business challenges are unique, we need as many different voices as possible to join us in solving them - voices like yours. So no matter where you're from, who you love, or what you believe in, we welcome you to be your true self at Adyen.
Ops Academy Lead
As the OPS Academy Lead, your role is to enable Adyen growth by scaling the way we train and develop our operational teams. You'll be responsible for designing and launching the global OPS academy, finding unobvious ways to put our people up for success. In collaboration with the teams and HR, you will design and deliver the learning journey for our OPS teams, right from the start.
As we don't like our potential to be confined by job descriptions, we expect you to spot every opportunity to scale knowledge and expertise and collaborating cross functions/geographies to make it happen.
What you'll do it's scaling the business and help our merchants growing with us. Here's some examples of how that looks like:
Spot challenges and opportunities related to learning and growth of the OPS teams
Design OPS learning curriculum per discipline
Connect learning solutions from different parts of the organization
Deliver trainings in collaboration with other team members
Promote continuous learning initiatives within the OPS organization
Collect, structure and organize existing trainings on content, make it accessible and linked to the learning curriculum. Drive the effort to create new trainings (video, classrooms, webinars etc.) on hard content and soft skills
Constantly find alternatives and unobvious ways to scale and multiply expertise at global level
Who you are
You have passion for training and learning and affinity with technology
You have 3 to 5 years of relevant experience preferably in high pace, international, technology companies
You are an independent thinker who sees opportunities where others see problems
You recognize patterns and build bridges
You think out of the box and you are fun to work with
Who we are
Adyen is the payments platform of choice for many of the world's leading companies, providing a modern end-to-end infrastructure connecting directly to Visa, Mastercard, and consumers' globally preferred payment methods. Adyen delivers frictionless payments across online, mobile, and in-store channels. With offices across the world, Adyen serves customers including Facebook, Uber, Spotify, Casper, Bonobos and L'Oreal.
Ready to meet us?
If this role looks like your next challenge, apply by clicking the link below. We can't wait to meet you!