Finance and Economics Management & Business Others
3 - 5 Years
Operations Manager, Uber Eats - Netherlands
About the role
Uber Eats is looking for a Restaurant Operations Manager who will develop a deep understanding of our restaurant partners and can have a direct impact on the success and growth of Uber Eats in the Netherlands. This role calls for a combination of project and stakeholder management, strategic thinking, analytics and strong operational execution.
The team's mission is to offer the best restaurant experience while building scalable processes to support further expansion of Uber Eats in the Netherlands. You will work in a high-growth environment with the Eats operations team along with headquarters-based engineering, product, and process teams.
What you'll do
The Restaurant Operations Manager will tackle the most complex analytical and operational challenges related to improving the restaurant experience of partnering with Uber Eats.
Project and stakeholder management: Owning strategically important projects from planning to execution and closely collaborating and coordinating between important stakeholders as needed.
Analytical and Strategic thinking: Building tools and dashboards to produce data-driven insights and developing next steps for the restaurant and account management teams.
Develop & Optimize Processes: Building scalable processes to improve the restaurant experience and drive growth. We're looking for someone who has that mix of analytical and operational abilities to build things from the ground up and get stuff done, as well as the creative thinking necessary to drive creative solutions.
Experiment: Launching new product features across the Netherland and helping to shape the future of our product.
What you'll need
Proven experience in operations management, management consulting, project management, investment banking, strategy work in a large business, or growing a startup (3+ years minimum).
Strong project management and stakeholder management skills.
Strong data management skills (Google Sheets/Excel required, SQL a plus) combined with data-driven decision making.
Ability to spot improvement opportunities and take initiative to execute on it.
Get things done attitude in a constantly-changing work environment with ability to switch between long-term strategic initiatives and rapid, tactical short term actions.
Effectively handles stress in a high pressure and unpredictable environment.
Foodie who is passionate about bringing Uber Eats users the restaurants they love.
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.