Job Properties
  • Job Type
    Full-time Position
  • Background
    Management & Business Others
    Supply Chain and Procurement
  • Languages
  • Experience Required
    3 - 5 Years
  • Degree Required
    • Province
      Quick Commerce
    • Date Posted
      January 23,2021
    • VISA
    • IMG_6430
    • Career Consultation
    • CV CHECK
    • internship package

    Operations Manager, Netherlands

    We are a technology start-up in stealth-mode that is led by an experienced founding team with previous IPO, exit and leadership experiences at companies like Amazon, Delivery Hero and Rocket Internet. We are backed by the world’s leading venture capitalists and are seeking smart, hands-on and energetic talent to add to our team.

    We are passionate about disrupting the future of global convenience retail, through on-demand delivery, and are laser-focused on creating a product that is geared towards delivering a lovable experience to our customers.

    We’re currently recruiting our first fully-fledged team and you’ll have the opportunity to join us early as a key team member with clear paths for growth.

    As our Operations Manager, you’ll have the unique opportunity to work alongside an experienced C-Suite and work in a fast-paced, early-stage start-up environment. You will be instrumental in setting up and running our Delivery and Warehouse Operations in the Netherlands.

    Your responsibilities will include:

    • Leading and developing a team looking our riders and delivery operations
    • Build solid relationships with riders and foster a close-knit community within the riders group
    • Analyse riders’ metrics and build best in class incentives and initiatives
    • Full responsibility of our operations in the Netherlands
    • Define and execute the operational strategy
    • Localize and improve all operational processes and guidelines
    • Hire, train and manage the best rider fleet
    • Hire, train and manage our warehouse teams
    • Work together with our multifunctional teams in the UK and the European Launch team


    • Sustained operations experience with an on-demand environment (food retail is a big plus)
    • Previous experience building and managing teams in high-velocity environments
    • Strong awareness of warehouse management and fulfilment systems along with goods in / goods out processes
    • Strong organizational skills – time management, resource planning
    • Effective communicator - able to disseminate ideas in a clear, concise manner to the relevant stakeholders through both verbal and written communication
    • Passion for technology, start-ups and on-demand services
    • Attention to detail while while not sacrificing speed and scalability
    • Hands-on mentality, willing to roll your sleeves up
    • Entrepreneurial mindset, comfortable in highly ambiguous environment and able to independently take responsibility from day one with ability to work with little direction
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