This is a critical role bringing together a three-sided marketplace and optimising the food delivery process. The team's mission is to offer the best delivery experience while building scalable processes to support further expansion of Uber Eats in the Netherlands. You will work in a high-growth environment with the Eats operations team along with headquarters-based engineering, product, and process teams.
Day to day responsibilities
Analytics - Analysis of delivery-partner, restaurant, and customer metrics to accurately allocate supply, guide incentive programs, increase marketplace efficiency and ensure high-quality experiences on the Uber Eats platform.
Develop & Optimize Processes - You will be responsible to build scalable tools, rules, and processes to help ensure that we are growing a "balanced" marketplace. We're looking for someone who has that mix of analytical and operational abilities to build things from the ground up and get stuff done, as well as the creative thinking necessary to drive creative solutions.
Collaboration - Work closely with City Managers and Customer Support teams to surface issues, create best practices and scale innovative solutions across the Netherlands.
Be the key link between Product, Engineering and your markets by requesting and implementing new product features.
What the Candidate Will Need / Bonus Points
1-2 years of analytical, operational and/or consulting experience
Strong data management skills (Google Sheets/Excel required, SQL a plus) combined with strong analytical thinking and data-driven decision making
Effectively handles stress in a high pressure and unpredictable environment
Ability to spot improvement opportunities and take initiative to execute on it
Get things done attitude in a constantly-changing work environment
Strong attention to detail
At Uber, we ignite opportunity by setting the world in motion. We seek big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. Should you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together!
If you have a disability or special need that requires accommodation, please let us know.