Are you a night owl that has a passion for the hospitality? Are you that ambassador of Amsterdam, who cannot get enough of sharing the secrets of the city? Do you love to work in the industry that never sleeps? Well, this could be your chance; we are looking for our Night Front Office Host at Max Brown Canal District in Amsterdam! The one that will make sure that every Max Brown guest will feel like a local.
Our Front Office team at Max Brown Canal District consist of 7-9 team members. As a team, we work closely to build and maintain the team spirit high and energetic! This team has many talents and keeps on developing their Barista, Cocktails, and local beer skills. A team to feel free who you are as individual. Our team wants to create cozy and charming homebased for all ambassadors, guests & friends.
We aim to help each other within the team and support our locals to maximize our common goal to spread the joy of cozy travelling to as many people as possible.
How do we intent to accomplish this?
By trying to get in touch with you, to hire the best of the best in the industry.
You are an easy-going and hospitable professional with both front office and bar skills;
It’s in your nature to stay up-to-date, discover all new inside-outs of Amsterdam and their secrets to share with Max’s guests;
You have previous experience as a Night Front Office Host and do not mind to work independently in the nights;
You are able to create and nurture a cozy and fun environment to your guests and team.
Welcoming and being the first point of contact either from a front office or bar perspective;
Working with the team to deliver an unforgettable guest experiences;
Process and handling all guest check-ins, checkouts, calls, requests and questions;
Responsible for the Night Audit and other administrative tasks;
Handling bookings/ reservations and/or providing information about reservations in absence of the booking office ( during evenings, nights and weekends);
Providing guests with directions and information about the secrets of the city;
Working closely together with our housekeeping and maintenance team.
MBO diploma or Bachelor degree, preferably MHS/HHS or tourism education;
Minimum one year of relevant work experience in a (night) front office role (internship including);
Flexibility in working morning, evening and night shifts if necessary;
You are available to work for minimum 3 nights per week.
We are Max Brown—an inclusive, down-to-earth and charming hotel brand that treats guests as locals and locals as guests.
We don’t try to be cool and we don’t chase the latest trends. Instead, we focus on offering our guests a comfortable and tasteful but
never over complicated stay. We give them the essentials they need when visiting our cities and we make sure they feel excited yet laidback.
About Sircle Collection
We are an independent group of creative hospitality brands founded in 2011 by award-winning industry expert Liran Wizman. In our 9 years, our Amsterdam-based company has grown to include three hotel brands across 13 locations, three restaurants, one design concept store and three landmark properties—all set in some of Europe’s most inspiring neighborhoods. Our brands include Sir Hotels, Max Brown Hotels, Park Centraal Hotels, X BANK, Seven North, The Rooftop at Sir Victor, Bar Claes, as well as the properties of the W Amsterdam, the Edition Milan and more. In everything we do, we are focused on creating singular and surprising experiences for our guests. Learn more on sirclecollection.com.
Primary working conditions (market conformity Horeca CAO)
Hotel benefits (The Netherlands, Spain, Germany and Austria)
Discount: Employee rate (35%) and Family & Friends rate (25%)
Restaurant benefits - The Entourage Group (25%)
Sale moments at XBANK (10%)
Business Fitness Nederland (2.975 locations)
Fun (for free)
Bootcamp every Monday @ Sir Adam
Birthday & Christmas Gifts
Paid moving day
Food (for brains)
Training and development workshops on our internal Sircle Collection Page.
How to apply?
Are you eager to be part of our Max Brown Front Office team and keep on contributing more?
Please send us your CV and motivationMax Brown would love to meet you!