Finance and Economics Management & Business Others Marketing and PR Media
3 - 5 Years
MediaCom | EMEA Client Manager
As “The Content + Connections Agency,” MediaCom develops fully connected communications systems, fueled by the best, most engaging content. Our objective is to help clients meet their business objectives, and we are experts at optimizing exactly the right mix of traditional and digital media, along with creating the content that consumers love. MediaCom is one of the world’s leading media communications specialists. We employ 7,000 people in 125 offices across 100 countries around the globe. In the Netherlands we are working with the following exceptional clients Adidas, Mars, Shell, Sony, ABN AMRO, H&M, IKEA, T-Mobile and Volkswagen. We are a member of WPP, the largest marketing communications services group in the world.
Want to help grow a dynamic, global advertiser at the intersection of digital, data, and mobility? Interested in working for a client rapidly expanding across countries and categories with services benefitting all consumers? Enjoy a constructive debate and not just be an “order taker?” Keen to build and grow a global team aspiring to be THE destination multinational account at MediaCom? Then we’d love to talk to you for a role in our regional hub at MediaCom. With 30 countries, +200 plus team members, and regular new product launches and for this account we are looking for an EMEA Client Manager who will work as part of a regional hub team and manage this complexity with high organization, collaboration, and discipline. You will be part of a great team of highly talented, creative and motivated people.
KEY AREAS OF RESPONSIBILITY
Client Account Coordination:
Strong capabilities on operational efficiency and project management
Maintain a high level of quality control on all outputs from local markets
Work with, the wider team to ensure that all client responses are joined up and coordinated – especially in relation to alignment
Own and manage timelines for all key deliverables understanding and managing expectations from client and agency team
Build and maintain excellent client relationships through best in class client servicing
Assist in the development of client contact strategies and pro-actively seek opportunities for new ideas, approaches, communication solutions and multi-brand partnerships
Coordinate the production of high-quality media plans
Work with a Client Lead in developing grounded, yet innovative, media plans that include the most effective use of traditional, digital, emerging and created media opportunities
Be involved in new projects and new business opportunities as required
Work with the Client Lead in identifying, creating, converting and managing strategically relevant revenue opportunities
YOUR PEOPLE SKILLS:
Develop strong relationships with internal MediaCom teams, GroupM as our trading partners;
Develop good working relationships across the range of media owners as might be required;
Develop strong, respectful relationships with client teams;
Collaborate effectively across the EMEA markets and cascade and share communication and updates;
Effectively manage upwards to the Client Lead.
YOUR KNOWLEDGE & ABILITIES:
Strong organizational, interpersonal, and managerial skills
Proven track record of supporting EMEA and local market teams in a fast-paced environment;
Persuasive skills and successful operations approach to a highly matrixed organization;
Understanding of the fundamentals of marketing and media, client management and team dynamics
Bachelor’s Degree or equivalent level of experience is desirable;
Fluent English speaking and writing;
Preferable living (& working) in The Netherlands;
Ideally 4+ years of agency experience.
MediaCom is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.