Thousands of us around the world wake up every day with a common purpose: to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely!
Emergo by UL’s Human Factors Research & Design (HFR&D) team is a global Human Factors Engineering (HFE) consultancy with offices in Concord, MA; Chicago, IL; Utrecht, The Netherlands; Cambridge, United Kingdom; and Tokyo, Japan. Emergo by UL's HFR&D staff consists of nearly 70 human factors research and design professionals with degrees in disciplines such as human factors, engineering, psychology, and design. Note that Emergo by UL is the advisory services (consulting) division of UL (formerly Underwriters Laboratories), which has been a product safety innovator and leader since its founding in 1894.
What youâll learn & achieve::
Emergo by UL’s HFR&D team is an industry leader in providing user research, user interface design, usability testing and other human factors consulting services to its clients. Many of the world’s leading medical device and pharmaceutical manufacturers rely upon our services to produce safe and satisfying products and get them launched.
Our work involves the research, design, and evaluation of the user interfaces of medical devices, pharmaceutical devices, diagnostics and laboratory instruments. Our research and design portfolio include products and systems such as robotic surgery systems, imaging devices, autoinjectors, inhalers, ventilators, mobile medical apps, laboratory instruments and in vitro diagnostic devices. Our portfolio of work also includes non-medical products such as consumer products, automotive diagnostic tools, and software applications. As a member of the team, you will be:
Conducting usability testing, field research, individual interviews, and group interviews.
Reviewing deliverables and ensuring that they meet quality standards.
Analyzing quantitative and qualitative data to evaluate client user interface designs.
Delivering test results, conclusions, and opportunities for improvement to clients via presentations and written deliverables.
Developing and reviewing documentation, including but not limited to usability test plans and reports, risk analyses, user profiles, task analyses, and Human Factors Engineering reports.
Providing project and client management support, including proposal generation, schedule adherence, and project-related decisions.
Mentoring and supporting junior Human Factors Specialists.
Researching and maintaining current knowledge of medical industry regulations and standards.
What makes you a great fit::
University Degree (Equivalent to Bachelor’s degree) in Human Factors Engineering or a related discipline plus generally 3-5 years of related experience.
Advanced degree in Human Factors Engineering preferred.
Ability to communicate and present effectively.
Ability to prioritize and multi-task in a fast-paced, collaborative work environment.
What youâll experience working at UL::
Mission: For UL, corporate and social responsibility isn’t new. Making the world a safer, more secure and sustainable place has been our business model for the last 125 years and is deeply engrained in everything we do.
People: Ask any UL employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at UL. We’re able to deliver the best because we employ the best.
Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers’ create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
A competitive salary and bonus arrangement
Personal development: a large range of training which enables our staff to develop their technical and soft skills
An international, innovative and dynamic work environment
A global and dynamic company with a lot of international colleagues
Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.
Curious? To learn more about us and the work we do, visit www.ul.com and read more about life safety: https://www.emergobyul.com/
Open Positions from Underwriters Laboratories Inc.